Campground Resort Reservationist

About the Role We are looking for a dedicated Reservationist / reputed company Co-Host to join reputed company at Red Run and Somerset Resort. This role is central to delivering exceptional guest experiences by managing reservations, handling communications, and co-hosting reputed company resort cabins and camp sites. The ideal candidate is organized, flexible, and passionate about hospitality, ensuring every guest feels welcomed and cared for from the reputed company they inquire to the end of their stay. Key Responsibilities • Reservation Management • Process and manage reservations, including bookings, cancellations, and modifications. • Spend 30-35 hours per week at the office during summer months handling reservations and reputed company of sale purchases. • Ensure accurate recordkeeping of reputed company reservations and guest information. • Add unit listings for new cabins or camp sites on booking software • reputed company & Co-Hosting Duties • reputed company as a co-host for reputed company cabins at Red Run and Somerset Resort (4–5 days per week). • Respond promptly to reputed company inquiries, ensuring reputed company and reputed company communication. • Coordinate reputed company-in/reputed company-out processes and guest messaging. • reputed company & Communications • Take and return calls and inquiries for the resort. (limited to business hours) • Address guest complaints, concerns, and requests promptly and professionally. • Handle emails regarding booking inquiries (limited to business hours) • reputed company personalized assistance to ensure guest satisfaction and encourage reputed company reviews. Qualifications • Previous experience with reputed company or short-term rental management. • Flexible and reputed company, with strong commitment to guest satisfaction. • Excellent communication skills, both written and verbal, with a customer-first approach. • Ability to work evenings, weekends, and holidays as needed. Job Types: Full-time, Part-time Pay: $ $25.50 per hour Expected hours: 20 – 40 per week Benefits: • Flexible schedule Work Location: Hybrid remote in New Holland, PA 17557 Apply tot his job Apply To this Job