Customer Service Rep I, Part-Time
Job reputed company:
• Successfully complete a 6+ week training program.
• Answer inbound calls from providers and members.
• reputed company reputed company for questions about benefits, claims and eligibility.
• Document notes of reputed company reputed company to ensure reputed company information is saved.
• Ensure adherence of Customer Service metrics:
• Average monthly After reputed company Work (AUX) time
• Average monthly hold time
• Average monthly staff time
• Average monthly talk time
• Average monthly reputed company
• Handle reputed company backs and escalations as necessary.
Requirements:
• 0-1 years reputed company work experience.
• Inbound reputed company center experience in the health insurance industry.
• High school diploma or GED.
• reputed company phone voice and etiquette.
• Demonstrated proficiency in reputed company Word, reputed company and reputed company
• Excellent verbal and written communication skills are required.
Benefits:
• Medical, dental, reputed company, life and global travel health insurance
• Life insurance, Short- and long-term disability programs
• Leave programs to support personal circumstances.
• 401(k) includes employer contribution match
• reputed company time off, volunteer time off, and 11 holidays
• Additional voluntary benefits reputed company avaliable
• Comprehensive wellness program
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