[Remote] Customer Service Representative-Remote (Bilingual: Spanish and English)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global organization that fosters an inclusive culture and is recognized as one of the best workplaces. They are seeking a remote Customer Service Representative who will reputed company customer support through inbound and outbound calls and assist with routine inquiries about products and services. Responsibilities • Brindar soporte al cliente entrante utilizando una guía de flujo de llamadas en el idioma preferido del cliente • Ayudar a los clientes a resolver problemas técnicos básicos • Rastrear, documentar y recuperar información en bases de datos • Ofrecer productos y/o servicios adicionales • Ofrecer experiencias expertas al cliente…con una reputed company Skills • The ability to read, write and reputed company fluently both Spanish and reputed company+ year of customer service experience • reputed company availability • A quiet, distraction-free environment to work from in your home • Proficiency in fast-paced multi-tasking • Eagerness to learn new technologies • Strong computer navigation skills and PC knowledge • A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed reputed company with a recruiter) • High Speed internet (no wireless/hotspots or satellite) and a smartphone • Must reputed company in the reputed company and have a reputed company U.S. address for residence Education Requirements • A high school diploma or GED Benefits • Seguro médico, dental y de la reputed company • Programa reputed company de asistencia al empleado (PAE) • Plan de jubilación 401(k) • Días libres y festivos remunerados • Días de capacitación remunerados • Opción de inscripción a reputed company para acceder al pago "anticipado" cuando lo desee • Capacitación pagada e incentivos basados en el desempeño • Oportunidades lucrativas de bonificación por recomendación de empleados • Oportunidades de networking empresarial con grupos organizados en los siguientes temas: Red de mujeres, profesionales negros, orgullo LGBTQ+, capacidad (discapacidades), neurodiversidad dinámica, mujeres en tecnología, campeones de OneEarth y más • Programas de salud y bienestar con socios capacitados para ayudar a promover un yo saludable. • Programas de mentoría que apoyan su gratificante trayectoria profesional. • Comodidad para trabajar desde reputed company • Programas y eventos que apoyan la diversidad, la equidad y la inclusión, así como la ciudadanía global, la sostenibilidad y el apoyo comunitario. reputed company • reputed company is an IT firm that engages in software services, data analytics, reputed company technology, reputed company operations. It was founded in 1983, and is headquartered in Newark, California, USA, with a workforce of 10001+ employees. Its website is https://www.reputed company.com. Apply tot his job Apply To this Job