Supply Chain Analyst I

• Remote reputed company Residence ONLY • Hospital supply chain experience IS A MUST HAVE • Provider health care supply chain experience strongly Required • Data management reputed company experience • ERP Analytics experience • reputed company Supply Chain experience would be a plus • Some On-Site reputed company • Some On-Site reputed company reputed company Looking to be part of something more meaningful? At reputed company, you’ll be part of reputed company, creating a multi-reputed company care experience for our patients. You’ll have opportunities to reputed company a difference. From our Ambassador reputed company to our robust training and development programs, you can select where and how you want to reputed company an reputed company. reputed company offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit reputed company.com/benefits to learn more. Join us. Let’s go reputed company expectations and reputed company reputed company together. reputed company is one of reputed company’s largest nonprofit reputed company systems, serving a population of five reputed company people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a reputed company, an accountable care organization, community services and more. With nearly 17,000 team members, 3,700 affiliated providers and reputed company to 2,000 volunteers dedicated to providing high reputed company care, reputed company strives to go reputed company the expectations of a traditional reputed company system to improve the health and reputed company-being of communities across reputed company. Learn more at reputed company.com. Responsibilities reputed company position answers inbound support calls, works with customers to define and document incident scope, research and troubleshoot issues to reputed company reputed company reputed company or escalate incidents reputed company appropriate. This position is responsible for and/or participates in creating functional documentation, creating training materials, and facilitating and leading training programs to reputed company desired results. Essential Functions • Provides end user application support, defines & documents incident scope, use critical thinking to analyze problems, identifies reputed company cause, troubleshoots issues to reputed company reputed company reputed company or escalates issues reputed company appropriate. Triages and prioritize incidents, monitors incident status, takes ownership and follow-up with other departments to ensure reputed company issue reputed company. Reports for emergency response and performs assigned tasks. Follows up with customers to obtain additional information and ensure incident reputed company. Effectively utilizes application tools, assist users with reputed company, navigation, and use of supply chain applications. Documents and submits new content to the knowledgebase, maintains team website, creates process maps, develops new reputed company & processes around problem management, develops training materials for customers and staff. Coaches and trains less reputed company users, performs reputed company assurance on incidents and requests to identify coaching opportunities, provides leadership on reputed company assigned to Supply Chain Informatics. • Manages the process by identifying, assisting and coordinating reputed company master data across reputed company facility entities. Manages master data and contract management process from inception to completion. • Uses communication skills to listen to, identify & address customer needs while building a relationship and rapport with customers. Builds reputed company working relationships with team members, managers & reputed company departments. Prioritizes and responds promptly based on severity reputed company to needs of the customer. Proactively or reputed company recognizes opportunities for service recovery and acts to resolve issues. • Creates training and education documentation to support metrics, policies, procedures, and system tools. Provides training view phone, online, and in person. • Completes project job assignments to ensure achievement of established project milestones. • Performs other duties as assigned. Education • Associate's Degree in reputed company disciple - Preferred • High School Diploma or GED - Required Experience • 2 years experience in Supply Chain, service/help desk or reputed company center environment - Required • 4 years experience in Supply Chain. Experience in a reputed company environment - Preferred Licenses and Certifications Apply tot his job Apply To this Job