Experienced Customer Service Representative – Remote Walmart Online Application Support Specialist ($25/Hour)
About Workwarp and This Opportunity
At Workwarp, we are a dynamic and innovative company that is dedicated to providing exceptional customer service and support to our clients. We are currently seeking an experienced Customer Service Representative to join our team as a Remote Walmart Online Application Support Specialist. This is a fantastic opportunity for individuals who are passionate about delivering outstanding customer experiences and are looking to grow their career in a fast-paced and supportive environment.
Job Summary
We are seeking a highly skilled and customer-focused individual to join our team as a Remote Walmart Online Application Support Specialist. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, including Walmart, by handling customer inquiries, resolving issues, and ensuring that our clients receive the highest level of service. This is a remote position, and you will be working from the comfort of your own home, with the flexibility to work at times that suit you.
Key Responsibilities
- Welcome and assist partners and guests entering the anteroom by surveying guest or partner needs, coordinating to suitable areas in the structure or grounds, and reaching partners and non-partners (for instance, merchants, project workers) to declare appearance of guests and conveyances.
- Deal with the guest registration and look at process by affirming legitimate strategies are followed, checking and conveying partner and guest brief identification processes, confirming guest picture distinguishing proof, confirming guests are supported prior to conceding access, and illuminating guests of organization guest and building assumptions.
- Give office and administrative help by noting and moving calls to partners and non-partners (for instance, merchants, project workers), and making and keeping in touch records (for instance, partner, non-partner, appropriation, office support) to keep awake to date with business needs.
- Plan and keep up with hardware and meeting or lunchrooms by entering data into electronic schedule, switching lights out, supplanting, and arranging seats and tables, guaranteeing telephones and other gear in gathering rooms are working, and planning sign-out and sign-in of hardware and supplies to keep up with resource security.
- Agree with organization arrangements, techniques, and principles of morals and uprightness by carrying out related activity plans, utilizing the Entryway Strategy, and applying these in executing business cycles and practices.
- Finish work tasks and needs by utilizing arrangements, information, and assets, teaming up with directors, colleagues, clients, and other colleagues, distinguishing needs, cutoff times, and assumptions, completing undertakings, conveying progress and data, deciding and prescribing ways of tending to progress open doors, and adjusting to and gaining from change, hardships, and input.
- Support and carry out processes connected with crisis circumstances (for instance, excluded visitors, horrendous occasions, clearings) by distinguishing crisis circumstances, conveying crisis circumstances, endeavoring to raise or de-heighten crisis circumstances, deciding needs of activity in crisis circumstances, and helping corporate security in executing crisis departures.
Essential Qualifications
To be successful in this role, you will need to have the following essential qualifications:
- Client assistance experience
- Secondary School Certificate/GED
Preferred Qualifications
We are looking for individuals who have the following preferred qualifications:
- Experience working in a customer-facing role
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment and meet deadlines
- Basic computer skills and knowledge of Microsoft Office
Skills and Competencies
To be successful in this role, you will need to have the following skills and competencies:
- Excellent customer service skills
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment and meet deadlines
- Basic computer skills and knowledge of Microsoft Office
- Ability to learn and adapt to new systems and processes
Career Growth Opportunities and Learning Benefits
We are committed to providing our employees with opportunities for career growth and development. As a Remote Walmart Online Application Support Specialist, you will have access to the following learning benefits:
- On-the-job training and coaching
- Opportunities for professional development and advancement
- Access to online training and development resources
- Regular feedback and performance evaluations
Work Environment and Company Culture
We are a dynamic and innovative company that is dedicated to providing exceptional customer service and support to our clients. Our company culture is built on the following values:
- Customer focus
- Integrity
- Teamwork
- Accountability
- Continuous learning and improvement
Compensation, Perks, and Benefits
We offer a competitive salary and benefits package, including:
- A competitive salary of $25/hour
- Opportunities for professional development and advancement
- Access to online training and development resources
- Regular feedback and performance evaluations
- A supportive and collaborative work environment
Conclusion
We are seeking a highly skilled and customer-focused individual to join our team as a Remote Walmart Online Application Support Specialist. If you have the skills and passion we're looking for, please submit your application today. We look forward to hearing from you!
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