Experienced Part-Time Banking Associate - Remote Clinton Location (30 Hours)
About the Role
Are you passionate about delivering exceptional customer experiences and making a meaningful impact in the banking industry? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? If so, we want to hear from you! As an Experienced Part-Time Banking Associate at TD, you will play a vital role in helping our customers achieve their financial goals while working in a collaborative, inclusive, and supportive team environment.About TD
TD is one of the world's leading global financial institutions, with a rich history of innovation and customer-centricity. With over 95,000 colleagues across Canada, the United States, and around the world, we are committed to enriching the lives of our customers, communities, and colleagues. Our vision is to be the better bank, and we are dedicated to delivering legendary customer experiences that exceed our customers' expectations.About the Team
Our team is passionate about making a difference in the lives of our customers and colleagues. We are a diverse and inclusive group of professionals who are committed to excellence, innovation, and customer satisfaction. As a Banking Associate, you will be part of a dynamic team that is dedicated to delivering exceptional customer experiences and driving business growth.Key Responsibilities
As an Experienced Part-Time Banking Associate, you will be responsible for:- Providing exceptional customer service and support to our customers, responding to their inquiries, and resolving their issues in a timely and professional manner.
- Processing customer transactions, opening new accounts, and educating customers on our products and services.
- Building relationships with customers, understanding their financial needs, and identifying opportunities to promote and educate them on our products and services.
- Working collaboratively with colleagues to achieve business objectives and drive customer satisfaction.
- Staying up-to-date with our products, services, and policies to provide accurate and informed advice to customers.
- Participating in training and development programs to enhance your skills and knowledge and contribute to the success of the team.
Essential Qualifications
To be successful in this role, you will need:- A high school diploma or equivalent.
- At least one year of experience working with customers in any capacity, which can be demonstrated through volunteering, education, military experience, or other relevant experience.
- Excellent communication and interpersonal skills, with the ability to build relationships with customers and colleagues.
- Strong problem-solving skills, with the ability to think critically and make sound judgments.
- Ability to work in a fast-paced, dynamic environment and adapt to changing priorities and deadlines.
- Proficiency in Microsoft Office and other relevant software applications.
- A valid Notary License is an asset.
Preferred Qualifications
While not essential, the following qualifications would be an asset:- Teller experience or experience working in a banking or financial services environment.
- Experience working in a customer-facing role, with a focus on customer service and sales.
- Knowledge of banking products and services, including deposit accounts, loans, and credit cards.
- Experience working with customers with diverse backgrounds and needs.
Skills and Competencies
To succeed in this role, you will need to demonstrate the following skills and competencies:- Excellent communication and interpersonal skills, with the ability to build relationships with customers and colleagues.
- Strong problem-solving skills, with the ability to think critically and make sound judgments.
- Ability to work in a fast-paced, dynamic environment and adapt to changing priorities and deadlines.
- Proficiency in Microsoft Office and other relevant software applications.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Ability to work independently and as part of a team, with a focus on collaboration and teamwork.
- Strong customer service skills, with a focus on delivering exceptional customer experiences.
Career Growth Opportunities and Learning Benefits
At TD, we are committed to helping our colleagues grow and develop their careers. As an Experienced Part-Time Banking Associate, you will have access to:- Regular career development conversations with your manager to discuss your goals and aspirations.
- Training and development programs to enhance your skills and knowledge and contribute to the success of the team.
- Opportunities to take on new challenges and responsibilities, with a focus on career growth and advancement.
- A comprehensive Total Rewards package, including base salary, variable compensation, and benefits.
Work Environment and Company Culture
As a Banking Associate at TD, you will work in a dynamic and inclusive team environment that is committed to excellence, innovation, and customer satisfaction. Our team is passionate about making a difference in the lives of our customers and colleagues, and we are dedicated to delivering legendary customer experiences that exceed our customers' expectations.Compensation, Perks, and Benefits
As an Experienced Part-Time Banking Associate, you will receive a competitive salary, variable compensation, and a comprehensive Total Rewards package, including:- Base salary.
- Variable compensation, including eligibility for cash and/or equity incentive awards.
- Health and well-being benefits, including medical, dental, and vision coverage.
- Savings and retirement programs, including a 401(k) plan.
- Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.
- Banking benefits and discounts.
- Career development and training programs.
- Reward and recognition programs.