Experienced Enterprise Customer Engineer – Cloud Infrastructure and Artificial Intelligence Solutions Specialist at blithequark

Introduction to blithequark and the Industry

At blithequark, we are at the forefront of revolutionizing the way businesses operate and interact with their customers, employees, and partners through cutting-edge cloud technology and artificial intelligence solutions. Our products and services are designed with security, reliability, and scalability in mind, catering to the diverse needs of developers, small and large enterprises, academic institutions, and government agencies. As a key player in this rapidly evolving industry, we are committed to empowering our customers to transform and build what's next for their businesses, leveraging the full potential of cloud infrastructure and AI.

About the Role

As an Enterprise Customer Engineer at blithequark, you will play a pivotal role in understanding the needs of our clients and helping shape the future of how businesses of all sizes utilize technology to connect with their stakeholders. Your expertise in cloud infrastructure and artificial intelligence will be instrumental in identifying and assessing large-scale AI opportunities that can benefit from AI-optimized infrastructure. You will work closely with our internal Cloud AI teams to eliminate roadblocks and shape the future of our services, ensuring that our clients can leverage the power of accelerators within their overall cloud strategy.

Key Responsibilities

• Be a trusted advisor to our top clients, helping them understand and incorporate AI accelerators into their universal cloud strategy by recommending migration paths, integration techniques, and application architectures that incorporate blithequark Cloud AI optimized infrastructure.
• Demonstrate how blithequark Cloud is differentiated, highlighting the strength of accelerators by working with clients on proof-of-concepts, demonstrating features, optimizing model performance, profiling, and benchmarking.
• Build repeatable assets to enable other clients and internal teams, ensuring that our solutions are scalable and effective.
• Influence blithequark Cloud strategy at the intersection of infrastructure and AI/ML by advocating for corporate client requirements, ensuring that our products and services meet the evolving needs of our clients.
• Travel to customer sites and events as needed, providing on-site support and expertise to our clients.

Qualifications

Essential Qualifications

• Bachelor's degree in computer technology, mathematics, or a related technical field, or equivalent practical experience.
• 5 years of experience in cloud infrastructure, with a deep understanding of cloud computing concepts and technologies.
• Experience in building and operationalizing machine learning models, with a strong foundation in AI and ML principles.
• Experience in delivering technical presentations while leading detailed discovery and planning sessions that are aligned with the customer, with defined scope and success criteria.

Preferred Qualifications

• Experience in training and fine-tuning large models (e.g., image, language, segmentation, recommendation, genomics) with accelerators, with a strong understanding of MLPerf benchmarks and performance profiling tools (e.g., Tensorflow profiler, PyTorch profiler, Tensorboard).
• Experience in distributed training and optimizing performance versus costs, with a focus on designing and architecting large-scale infrastructure farms for professional AI use cases.
• Ability to interact with C-level or senior business leaders and influence decisions, with excellent communication and interpersonal skills.

Skills and Competencies

To be successful in this role, you will need to possess a unique combination of technical, business, and interpersonal skills, including:

• Strong technical expertise in cloud infrastructure, AI, and ML, with a deep understanding of cloud computing concepts and technologies.
• Excellent communication and presentation skills, with the ability to distill complex technical concepts into clear and concise language.
• Strong business acumen, with a focus on understanding the needs of our clients and developing solutions that meet their business objectives.
• Ability to work in a fast-paced environment, with a focus on delivering results and meeting deadlines.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees, providing opportunities for career advancement and professional growth. As an Enterprise Customer Engineer, you will have access to a wide range of training and development programs, including:

• Technical training and certification programs, to help you stay up-to-date with the latest cloud and AI technologies.
• Business and leadership development programs, to help you develop the skills and expertise needed to succeed in a rapidly evolving industry.
• Opportunities for career advancement, with a focus on promoting from within and developing our employees into future leaders.

Work Environment and Company Culture

At blithequark, we pride ourselves on our collaborative and dynamic work environment, with a focus on innovation, creativity, and teamwork. Our company culture is built around a set of core values, including:

• A focus on customer satisfaction, with a commitment to delivering exceptional service and support to our clients.
• A culture of innovation, with a focus on developing new and innovative solutions that meet the evolving needs of our clients.
• A commitment to diversity and inclusion, with a focus on creating a work environment that is welcoming and inclusive to all employees.

Compensation, Perks, and Benefits

At blithequark, we offer a competitive compensation package, with a focus on rewarding our employees for their hard work and contributions. Our compensation package includes:

• A competitive salary range, with opportunities for bonuses and equity.
• A comprehensive benefits package, including health, dental, and vision insurance, as well as retirement savings and stock options.
• A range of perks and benefits, including flexible work arrangements, paid time off, and access to cutting-edge technology and tools.

Conclusion

If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply for the Enterprise Customer Engineer position at blithequark. With a focus on cloud infrastructure and artificial intelligence, this role offers a unique opportunity to work with a leading-edge technology company and contribute to the development of innovative solutions that are shaping the future of business. Apply now to join our team and take the first step towards a rewarding and challenging career at blithequark.