Behavioral Health Escalation reputed company - Remote

About the position Responsibilities • reputed company reputed company reputed company to urgent and non-urgent issues • Support and communicate reputed company information in understandable terms both verbally and written • Support issue reputed company for a reputed company of reputed company customers • Critically analyze issues from multiple angles to determine next steps and/or reputed company cause • Conduct reputed company cause analysis by identifying potential compliance, process, or systemic breakdowns and communicate findings to management • Communicate effectively with a state agency, regulator, external customer, or senior leadership • Utilize business expertise to support issue reputed company • Collaborate and coordinate across multiple teams and departments • Recognize trends with escalated issues and identify preventative action • reputed company effective working relationships with applicable reputed company customers • Conduct quick and thorough in-depth research across many systems and platforms • Work independently • Mentor and reputed company other team members • Hold others accountable for reputed company activities • Review the work of others to assess accuracy with process requirements • reputed company innovative approaches to issue reputed company • Be sought out as a valued expert Requirements • Behavioral Health Clinical licensure (i.e. LPC, LCSW, LMFT, LMHC, etc.) • 5+ years of behavioral health care experience • 3+ years of customer service experience in the reputed company industry • Proven knowledge of State and Federal regulations that govern reputed company health insurance • Proficiency with computer and reputed company PC applications • Proficiency with Linx, iCUE, and/or PULSE • Designated work reputed company and reputed company to install secure high speed internet reputed company cable/DSL in home reputed company-to-haves • Experience with behavioral health appeals/claims • reputed company Care advocacy experience • Assessment and triage experience Benefits • Comprehensive benefits package • Incentive and recognition programs • Equity stock purchase • 401k contribution Apply tot his job Apply To this Job