Experienced Program Coordinator for Tutoring Services – Remote Opportunity for a Dynamic and Supportive Professional to Enhance Student Success and Academic Achievement

Introduction to San Jose State University

San Jose State University, located in the heart of California's Silicon Valley, is a public university that has been a leader in educating students for over 160 years. With a strong commitment to academic excellence, diversity, and community engagement, SJSU offers a wide range of undergraduate and graduate programs that cater to the needs of a diverse student population. The university's mission is to provide a comprehensive education that prepares students for careers, advanced study, and active participation in a multicultural, global society.

Job Overview

We are seeking an experienced and highly motivated Program Coordinator for Tutoring Services to join our team at San Jose State University. As a key member of the Peer Connections team, you will play a vital role in developing and implementing tutoring services that support student transition and retention. This is a remote opportunity, allowing you to work from the comfort of your own home while making a meaningful impact on the academic success of our students.

Key Responsibilities

• Assist with the development, planning, coordination, and assessment of the tutoring program designed to support student transition and retention.
• Stay informed through higher education literature and research regarding retention and institutional policies and procedures.
• Collaborate with campus entities on events that promote tutoring and academic success.
• Review and update documentation for peer educators to be used during training and as resources throughout the year.
• Collaborate with other departments and colleges to provide effective learning assistance and represent Peer Connections as requested on committees and related activities that focus on tutoring issues.
• Support the Program Director with recruitment, hiring, training, directing, supervision, and evaluation of undergraduate and graduate student interns.
• Collaborate to design and implement tutor training that meets International Standards of the College, Reading, and Learning Association (CRLA) including theoretical and practical applications.
• Assist with the coordination of the CRLA International Tutor Training program certification for Peer Connections.
• Monitor and manage student employee work hours to ensure they are not exceeding allowable work hours in a week.
• Support the coordination of the department's use of EAB (Spartan Connect) for scheduling, tutoring, and reporting.
• Receive, process, and direct all communications (mail, email, phone calls) to appropriate persons in the unit or to other departments.
• Collect, analyze, and maintain data to be used for statistical reporting for the Program Director.
• Assist in the development of culturally appropriate and accessible marketing and publicity materials such as flyers, emails, newsletters, posters, presentations, brochures, videos, websites, and social media platforms.
• Write, edit, and manage tutoring content on the center website and social media platforms.

Essential Qualifications

• Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field.
• Two years of professional experience in one of the student services program areas or in a related field.
• A master's degree in a job-related field may be substituted for one year of professional experience.

Preferred Qualifications

• Master's degree.
• Experience with tutoring on a college campus.
• Experience working with a diverse student population.

Skills and Competencies

• Ability to communicate with constituents in a professional and respectful manner.
• Ability to acquire knowledge of organizational procedures and activities of the department.
• Ability to create and facilitate student development and study skill programming.
• Ability to develop and deliver appropriate learning support strategies.
• Ability to work as a team collaboratively.
• Knowledge of English grammar, business writing, punctuation, spelling.
• Clear written and oral communication.
• General knowledge of university methods, procedures, and practices.
• Ability to create and facilitate programs that are responsive to a diverse and multicultural environment.
• Knowledge of the principles of individual and group behavior.
• General knowledge of individual counseling techniques.
• Knowledge and understanding of the various technology platforms used in the University's online learning environment.

Career Growth Opportunities and Learning Benefits

At San Jose State University, we are committed to providing our employees with opportunities for professional growth and development. As a Program Coordinator for Tutoring Services, you will have the chance to work with a diverse team of professionals, develop your skills and expertise, and contribute to the success of our students. You will also have access to a range of training and development programs, including workshops, conferences, and online courses, to help you stay up-to-date with the latest trends and best practices in tutoring and academic support.

Work Environment and Company Culture

San Jose State University is a dynamic and inclusive workplace that values diversity, equity, and inclusion. We are committed to creating a positive and supportive work environment that allows our employees to thrive and reach their full potential. As a remote worker, you will be part of a virtual team that is passionate about making a difference in the lives of our students. You will have the opportunity to collaborate with colleagues from across the university, share ideas and best practices, and contribute to the development of innovative programs and services that support student success.

Compensation, Perks, and Benefits

We offer a competitive salary range of $4,610 - $4,727 per month, as well as a comprehensive benefits package that includes medical, dental, and vision insurance, retirement plans, and paid time off. You will also have access to a range of perks and benefits, including professional development opportunities, employee discounts, and a flexible work environment that allows you to balance your work and personal life.

Conclusion

If you are a motivated and experienced professional who is passionate about making a difference in the lives of students, we encourage you to apply for this exciting opportunity. As a Program Coordinator for Tutoring Services at San Jose State University, you will have the chance to work with a dynamic team, develop your skills and expertise, and contribute to the success of our students. Don't miss out on this opportunity to join a vibrant and inclusive community of professionals who are dedicated to making a positive impact in the world. Apply now and take the first step towards a rewarding and challenging career in higher education.