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Experienced Remote Social Media Marketing Director – Digital Storytelling and Brand Engagement Leader for Pet Lovers

Remote, USA Full-time Posted 2025-11-24

Introduction to Chewy and Our Mission

Imagine being part of a vibrant community that is passionate about pets and dedicated to providing the best possible experience for pet parents. At Chewy, we have established ourselves as a leader in online pet retail, offering a wide range of pet products and unwavering customer service. Our mission is to be the most trusted and convenient destination for pet lovers, and we are looking for a dynamic and innovative Remote Social Media Marketing Director to join our team and help us achieve this goal.

About the Role

We are seeking an experienced and skilled Remote Social Media Marketing Director to direct our digital storytelling and elevate brand engagement. As a key member of our marketing team, you will have the unique opportunity to shape our social media strategy, contribute to the overall company vision, and help us connect with pet lovers everywhere while driving brand loyalty and engagement. If you are a strategic thinker, a creative problem solver, and a passionate pet lover, we want to hear from you.

Key Responsibilities

  • Design and implement a comprehensive social media strategy that aligns with Chewy's business objectives, enhancing brand visibility and engagement with pet enthusiasts.
  • Oversee the creation of high-quality, engaging content across various social media platforms, ensuring it resonates with our target audience while maintaining brand consistency.
  • Lead the planning, execution, and optimization of social media campaigns, assessing performance and making data-driven adjustments to maximize reach and impact.
  • Foster strong relationships with our online community by actively engaging with followers and responding to comments and messages in a timely and professional manner.
  • Collaborate with cross-functional teams, including marketing, creative, and customer service, to ensure cohesive messaging and synchronize efforts across different marketing channels.
  • Continuously monitor social media trends and industry developments to identify new opportunities for innovation, ensuring Chewy stays ahead of the curve in digital storytelling.
  • Develop and present detailed performance reports to senior leadership, highlighting key metrics, insights, and recommendations for future strategies.
  • Manage the social media budget efficiently, ensuring proper resource allocation to achieve strategic objectives.

Essential Qualifications

  • Proven experience in social media management, with a track record of creating and implementing successful marketing campaigns that drive engagement and conversions.
  • Strategic vision and creativity, with the ability to craft compelling content that aligns with brand objectives and resonates with diverse audiences.
  • Excellent communication skills, with the ability to collaborate with various teams, present ideas, and effectively engage with customers.
  • Data-driven insight, with competence in analyzing social media metrics and translating data into actionable insights.
  • Leadership and team management skills, with experience leading and developing a team in a dynamic environment.
  • A customer-centric approach, with a deep understanding of customer needs and the ability to tailor content to foster engagement and loyalty among pet parents.
  • Adaptability and flexibility, with the ability to pivot strategies quickly in response to changing trends or company goals.

Preferred Qualifications

  • A bachelor's degree in marketing, communications, or a related field.
  • Experience working in the pet industry or a related field.
  • Knowledge of social media advertising platforms, including Facebook, Twitter, and Instagram.
  • Experience with social media management tools, including Hootsuite, Sprout Social, or Buffer.
  • Certifications in social media marketing, such as the HubSpot Social Media Certification or the Facebook Blueprint Certification.

Skills and Competencies

  • Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions.
  • Excellent written and verbal communication skills, with the ability to craft compelling content and present ideas effectively.
  • Strong leadership and team management skills, with the ability to motivate and inspire a team.
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines.
  • Strong attention to detail, with the ability to ensure accuracy and quality in all work products.

Career Growth Opportunities and Learning Benefits

At Chewy, we are committed to providing our employees with opportunities for growth and development. As a Remote Social Media Marketing Director, you will have the opportunity to shape our social media strategy, contribute to the overall company vision, and help us connect with pet lovers everywhere. You will also have access to training and development programs, including social media marketing certifications, leadership development programs, and mentorship opportunities.

Work Environment and Company Culture

At Chewy, we are passionate about pets and dedicated to providing the best possible experience for pet parents. Our company culture is built on a foundation of trust, respect, and open communication. We believe in empowering our employees to make decisions, take ownership of their work, and strive for excellence in everything they do. As a Remote Social Media Marketing Director, you will be part of a dynamic and innovative team that is committed to making a difference in the lives of pets and their parents.

Compensation, Perks, and Benefits

We offer a competitive salary range of $5,300 - $5,700 per month, reflecting our commitment to attracting the best talent in the industry. We also offer a range of perks and benefits, including:

  • Flexible work arrangements, including remote work options.
  • Comprehensive health insurance, including medical, dental, and vision coverage.
  • 401(k) matching program, with a generous company match.
  • Paid time off, including vacation days, sick leave, and holidays.
  • Opportunities for professional growth and development, including training and development programs.

Conclusion

If you are a dynamic and innovative marketing professional who is passionate about pets and dedicated to providing the best possible experience for pet parents, we want to hear from you. As a Remote Social Media Marketing Director at Chewy, you will have the opportunity to shape our social media strategy, contribute to the overall company vision, and help us connect with pet lovers everywhere. Apply today and join our team of passionate and dedicated professionals who are making a difference in the lives of pets and their parents.

How to Apply

To apply for the Remote Social Media Marketing Director position at Chewy, please email us your resume and a cover letter outlining your experience and qualifications for the role. We look forward to hearing from you and exploring how you can contribute to our team.

FAQs

Q: Will there be opportunities for professional growth?

A: Absolutely! Chewy offers a dynamic work environment that encourages innovation, professional development, and career advancement opportunities. As part of the social media team, you can shape strategies and drive company growth.

Q: How does Chewy ensure team collaboration in a remote setting?

A: Chewy utilizes various digital collaboration tools and platforms to facilitate seamless communication among remote teams. Regular virtual meetings and team-building activities ensure everyone stays connected and engaged.

Q: What is the typical work schedule for this position?

A: While the position offers flexibility, specific details will be discussed during the hiring process.

Q: How soon can candidates expect to start after being selected?

A: Chewy is seeking candidates to start immediately. Once the hiring process is complete, new hires can begin their role promptly, subject to completing necessary onboarding procedures.

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