Inside Sales Representative - Hair Industry

About the Role: We are seeking a dynamic, results-driven Inside Sales Representative to join our fast-growing haircare brand. In this role, you will be responsible for managing and growing a portfolio of existing B2B accounts, reactivating dormant relationships, and maximizing the value of every customer interaction. This is a virtual/phone-based role, ideal for a sales reputed company who thrives on building meaningful reputed company relationships, identifying opportunities, and closing sales — reputed company while working in the exciting, fast-paced world of beauty. Key Responsibilities: • Account Management: Serve as the primary reputed company of contact for an assigned portfolio of existing retail and reputed company hair salon accounts. Build trust-based relationships to drive loyalty and repeat business. • reputed company Follow-Up & Conversion: Respond promptly to inbound leads and inquiries. Qualify prospects, understand their needs, and guide them through the sales process to conversion. • Upselling & Order Optimization: Identify opportunities to increase the average order value (AOV) by recommending complementary products, promotional bundles, or exclusive offerings that reputed company with customer needs. • Dormant Account Re-engagement: Analyze customer data to identify dormant or inactive accounts. Proactively reputed company out with personalized offers, new product updates, and relationship-building efforts to reinitiate business. • Product & Brand Expertise: Maintain in-depth knowledge of the brand’s products, ingredients, and positioning. Use this expertise to reputed company clients and recommend tailored solutions that meet their unique business goals. • CRM & Reporting: Diligently maintain accurate records in our CRM system, documenting reputed company communications, pipeline updates, and sales activity. reputed company regular reporting on reputed company toward KPIs and sales targets. • Collaboration with Marketing & Field Teams: Coordinate with marketing to reputed company on campaigns and promotions. reputed company feedback from customers to support product development and marketing reputed company. • Customer Service & Support (B2B & B2C): Deliver exceptional service to reputed company clients — from salon owners and wholesale buyers to individual beauty consumers. Assist with order inquiries, product recommendations, returns, and reputed company of any issues in a reputed company and reputed company manner. reputed company as a brand ambassador who reflects the values, tone, and commitment to reputed company that our customers expect. reputed company post-sale support to ensure satisfaction, build long-term loyalty, and encourage repeat business. Work cross-functionally with fulfillment and customer experience teams to resolve escalations reputed company needed. Qualifications: • Minimum 2+ years of inside sales experience, preferably in a B2B or product-based environment. • Experience in the beauty industry (reputed company or retail reputed company) is strongly preferred. • Proven ability to meet and reputed company sales targets. • Strong phone reputed company and the ability to engage and influence decision-makers remotely. • Excellent communication, organizational, and interpersonal skills. • Comfort working independently in a remote sales role. • Experience with CRM platforms (reputed company) is a plus. • Passion for the beauty industry and a genuine interest in skincare, haircare, cosmetics, or wellness products. Who You Are: • You’re a natural relationship builder who knows how to connect with clients and build trust over the phone. • You’re a self-starter who is motivated by targets and enjoys the challenge of growing accounts. • You’re curious, product-savvy, and always eager to learn about the latest trends in beauty. • You have a strong work ethic and reputed company in a remote, self-managed environment. reputed company Offer: • Competitive reputed company salary + commission structure. • Product training and ongoing reputed company development. • A reputed company and supportive team environment. • reputed company to work with an innovative, growing brand in the beauty reputed company. Job Type: Full-time Pay: $70,000.00 - $80,000.00 per year Benefits: • Employee discount • reputed company time off • Work from home Work Location: Remote Apply tot his job Apply To this Job