Senior Manager, Diagnostic and Preventative Service Program Delivery

Job Description: • Develop and manage strategic programs focused on new service enablement within the Signify New Visit and DPS line of business • Partner with cross functional teams to define program scope, objectives, and end to end operational launch strategy • Develop performance targets, establish project plans, manage deliverables within set timelines • Lead cross functional team meetings, manage program communications to Signify Health executive leadership • Establish program scope, objectives, success criteria, and develop phased implementation and growth plans to meet program goals within set timelines • Create standard project artifacts such as project charters, communication plans, requirements documents, project plans/timeline, and performance reports • Review and monitor operating metrics trends and results; partner with Analytics to obtain new or updated visibility into data when necessary • Manage program issues and risks as they arise; prioritize, evaluate, and solve complex problems including internal and external escalations • Develop scalable SOPs for Operations teams to support program expansion and scale enablement • Manage all written and verbal program communications to a broad range of stakeholders and executive leadership level Requirements: • 6+ years professional experience with 4+ years of program or project management experience, preferably within a Healthcare Organization or Operations function • Bachelor’s degree in Business, Supply Chain Management, Operations Management, Finance, or related field • Demonstrated ability owning program strategy, end to end management of program / project lifecycles, and delivery of demonstrated business results for highly strategic initiatives • Demonstrated ability leading and owning highly cross-functional programs within set timelines • Advanced skills in MS Office or Google Suite; specifically MS Excel, MS Word, Google Sheets, and Google Docs. • Ability to travel up to 10% (if not located in the DFW Metro) Benefits: • Affordable medical plan options • 401(k) plan (including matching company contributions) • Employee stock purchase plan • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs • Confidential counseling and financial coaching • Benefit solutions including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. Apply tot his job Apply To this Job