Experienced Remote Customer Service Coordinator – Air Travel and Freight Support Specialist at Blithequark

Introduction to Blithequark and the World of Remote Customer Service

Are you ready to embark on a journey of discovery, exploring a world of possibilities both at work and during your free time? Join the blithequark family, and you'll have the opportunity to travel the globe, develop your skills, and become the best version of yourself. As you start this new chapter, you'll address challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enhance both your personal and work life and hop on board! At blithequark, we're passionate about providing exceptional customer service, and we're looking for talented individuals to join our team as Remote Customer Service Coordinators.

Why You'll Love This Job

The Customer Service Coordinator interacts with clients in a courteous, efficient, pleasant, and professional manner. You'll be the face of blithequark, providing top-notch support to our customers and ensuring their needs are met. If you're passionate about delivering exceptional customer experiences and are looking for a challenging and rewarding role, this could be the perfect opportunity for you.

Key Responsibilities

• Promotes and sells air journeys to the traveling public or freight forwarders
• Provides assistance with passenger check-in and load acceptance
• Interprets authority's guidelines and requirements for domestic and international journeys or shipment shipments
• Meets and dispatches aircraft within set-up times
• Provides assistance to troubled passengers and clients
• Protects company properties and revenue
• Ensures a safe journey for all passengers
• Possesses the physical capability and dexterity to apply motor skills to perform various job-related duties
• Uses organizational skills to perform multiple tasks within a limited time period
• Is self-motivated and requires minimal supervision
• Responds and assists during safety and emergency situations
• Follows internal/external regulations and procedures
• May be required to drive and operate air stairs to enplane and deplane passengers
• Responsible for the overall performance within the work location and may be required to lead and direct the work of other employees
• May be required to perform Passenger Operation Control functions, including air-to-ground communication as well as Tower functions

All You'll Need for Success

To be successful in this role, you'll need to meet the following minimum qualifications:

• High school diploma or GED
• Read, write, fluently speak, and understand the English language
• Bilingual language skills are required in some locations
• Applicable valid driver's license as required by local authorities
• Must satisfy FAA criminal background checks to qualify for unescorted admission to privileges to airport security identity display areas (SIDA), if applicable
• Must be able to obtain suitable airport authority and/or US Customs security badges, if applicable
• Ability to work irregular and/or extended hours, including weekends and holidays
• Must report to work on a regular and timely basis

Essential Skills and Competencies

In addition to the minimum qualifications, you'll need to possess the following skills and competencies:

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Strong attention to detail and ability to maintain accuracy in a high-volume environment
• Ability to adapt to changing situations and priorities
• Strong customer service skills and ability to provide exceptional support to customers

What You'll Get

At blithequark, we're committed to providing our employees with a comprehensive benefits package and opportunities for career growth and development. As a Remote Customer Service Coordinator, you'll be eligible for:

• Competitive salary: $20/hour
• Travel perks: Ready to explore the world? You, your family, and your friends can reach 365 destinations on more than 6,800 daily flights across our global network
• Health benefits: On day one, you'll have access to your health, dental, prescription, and vision benefits to help you live well
• Wellness programs: We want you to be the best version of yourself – that's why our wellness programs offer you all the right tools, resources, and support you need
• 401(k) program: Available upon hire and, depending on the workgroup, company contributions to your 401(k) program are available after one year
• Additional benefits: Other great benefits include our Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more

Career Growth Opportunities and Learning Benefits

At blithequark, we're committed to helping our employees grow and develop in their careers. As a Remote Customer Service Coordinator, you'll have access to:

• Comprehensive training programs to help you develop your skills and knowledge
• Opportunities for career advancement and professional growth
• Mentorship programs to help you navigate your career and achieve your goals
• Access to online courses and training resources to help you develop new skills and stay up-to-date with industry trends

Work Environment and Company Culture

At blithequark, we're proud of our diverse and inclusive workplace culture. We believe that our employees are our greatest asset, and we're committed to creating a work environment that is supportive, inclusive, and respectful. As a Remote Customer Service Coordinator, you'll be part of a dynamic team that is passionate about delivering exceptional customer experiences.

Conclusion

If you're passionate about delivering exceptional customer experiences and are looking for a challenging and rewarding role, we encourage you to apply for the Remote Customer Service Coordinator position at blithequark. With a comprehensive benefits package, opportunities for career growth and development, and a supportive and inclusive work environment, this is an opportunity you won't want to miss. Apply today and take the first step towards an exciting and rewarding career with blithequark!