**Experienced Customer Service Representative – Remote Work Opportunity with blithequark**

Are you a customer service enthusiast looking for a career change that offers flexibility, growth opportunities, and a supportive work environment? Do you want to join a global organization that values its employees and provides a platform for personal and professional development? Look no further than blithequark, a forward-thinking company that has earned numerous awards for its people-first culture, inclusive environment, and commitment to customer satisfaction. As a remote Customer Service Representative at blithequark, you'll be part of a diverse team from around the world, working together to deliver exceptional customer experiences and drive business growth for some of the world's best-known brands. With a focus on innovation, technology, and customer-centricity, blithequark is the perfect place for you to reimagine your career journey and develop a sense of belonging with like-minded professionals. **About blithequark** blithequark is a global organization that has been recognized as one of the "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth." Our company culture is built on the principles of inclusivity, diversity, and employee empowerment, with a strong focus on providing opportunities for personal and professional development. We believe that our employees are our greatest asset, and we invest in their growth and well-being to ensure long-term success for both our teams and our customers. **Career Growth and Personal Development** As a remote Customer Service Representative at blithequark, you'll have access to a range of training programs, technologies, and continuing support to help you succeed in your role. Our company offers a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. With a strong focus on employee development, we've seen many of our managers and leaders promoted from within, with about 80% of our leaders having started their careers as customer service representatives. **Key Responsibilities** As a Customer Service Representative working from home, you'll be responsible for: * Providing inbound customer support using a call flow guide * Helping customers resolve basic technical issues * Tracking, documenting, and retrieving information in databases * Offering additional products and/or services * Delivering expert customer experiences with a smile **Qualifications** To be successful in this role, you'll need: * 1+ year of customer service experience * Open availability * A high school diploma or GED * A quiet, distraction-free environment to work from in your home * Proficiency in fast-paced multi-tasking * Eagerness to learn new technologies * Strong computer navigation skills and PC knowledge * A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter) * High Speed internet (no wireless/hotspots or satellite) and a smartphone * Must reside in the United States or have a valid U.S. address for residence **What's in it for you?** As a remote Customer Service Representative at blithequark, you'll enjoy a range of benefits, including: * Paid training and performance-based incentives * Starting wage between $15.00/hr - $25.00/hr * Lucrative employee referral bonus opportunities * 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP) * Health and wellness programs with trained partners to help promote a healthy you * Mentorship programs that support your rewarding career journey * Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support * Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more **Join the blithequark team today!** If you're a customer service enthusiast looking for a career change that offers flexibility, growth opportunities, and a supportive work environment, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call blithequark their "employer of choice." **Location:** USA, OH, Work-at-Home **Language Requirements:** English **Time Type:** Full time **Physical & Mental Requirements:** While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. **Eligibility to Work:** In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. **Where Job May be Performed:** Currently, this position may be performed only in the states listed here. **Equal Opportunity Employer:** blithequark is an equal opportunity employer and complies with all fair employment practices laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants, or other covered persons by co-workers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status and pregnancy or other protected status. **Apply Now:** Apply Job! Apply for this job