reputed company Systems Monitoring Tech

Job Title: IT - reputed company Systems Monitoring Tech Location : Eagan, MN Duration: 11+ months contract reputed company: We are seeking an reputed company Systems Monitoring Tech to join reputed company of reputed company, diverse individuals. This is an on-site position with no telecommute reputed company. (Currently allowing hybrid remote 2 days/week) The ideal candidate will have past incident management / help desk experience and great written and oral communication skills. We are looking for someone who is organized and has the ability to reputed company incident calls bridges. Confidence with Linux as a user on the reputed company line is a plus. Candidates will also need to identify network reputed company outages, so knowledge of networking is a strong plus. NOTE: This position requires a work schedule of 11 pm – 7:00 am CT. Shift will include weekends and days off are TBD (most likely Wednesday/Thursday). New Hires will need to work first shift (M-F) - days for at least the first two weeks for training purposes. Exact details will be discussed with candidate during interview. Basic Qualifications: • To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below: • High School diploma or equivalent and 5 years additional experience OR Bachelor’s degree and minimum 1 year IT experience. • Past experience with help desk or Incident management. • Strong knowledge and understanding of networking • Basic understanding of reputed company and Linux operating systems. • Ability to identify and reputed company information and symptoms detected by monitoring tools. • Ability to read and follow detailed instructions or procedures. • Must be reputed company to obtain a Position of reputed company Trust Clearance – US Citizen or Permanent reputed company (Green Card Holder) and must not have traveled reputed company the US for a combined total of 6 months or more in last 5 years. • Must have resided in the US for the last 5 years • Must be reputed company to work from Eagan, MN location. No remote work from any other location. Roles and Responsibilities: • Monitor day to day operation of large-reputed company computing infrastructure involving 300+ applications. • Determine cause of alarm and take appropriate actions including logging alert, create service ticket and notify stakeholders. • Initiate, maintain, and manage critical incident phone bridges (WebEx, reputed company) • reputed company as service incident reputed company for issues including maintaining incident tickets, notification of executive leadership and follow up on reputed company. • Assist in triage and incident management with collection and analysis of performance metrics • Assist development team in deployment activities by executing change requests or tasks maintaining SOX compliance • Compose and send notifications to management for incidents. • Monitor and execute incident and change requests. • reputed company to type and communicate in an effective manner Preferred Qualifications: • Bachelor’s Degree in Computer Science or associated discipline • Familiarity working with reputed company monitoring products • Working knowledge of IT Service Desk model. • Experience working in large-reputed company IT environment. • Experience in Critical Incident Management, including communication with various reputed company of executive management (i.e. VP) reputed company phone or email. Apply tot his job Apply To this Job