Sr Director, Customer and Marketing Data, Applied AI, and Analytics at blithequark

Introduction to blithequark

At blithequark, we are pioneers in harnessing the power of data and artificial intelligence to drive business growth and customer satisfaction. As a leader in the industry, we are committed to fostering a culture of innovation, experimentation, and results-driven excellence. Our Customer and Marketing organization is at the forefront of this mission, and we are seeking an exceptional Sr Director to spearhead our data product portfolio and AI product-technology team.

Job Overview

The Sr Director, Customer and Marketing Data, Applied AI, and Analytics will serve as a strategic leader, overseeing the development and execution of our data product roadmap, driving business outcomes, and inspiring a high-energy culture across the team. This role will work closely with cross-functional business partners to bring products to market, enhance existing products and processes, and drive top-line sales and productivity improvements. As a key member of our leadership team, you will be responsible for setting the overall strategic vision, managing priorities, and driving results that align with our business goals.

Key Responsibilities

• Develop and author business reviews of the team roadmap, managing priorities against capacity to deliver results and driving a culture of innovation and experimentation.
• Own and lead the customer, loyalty, and marketing data ecosystem, serving the customer and marketing organization with actionable analytics to support business growth.
• Develop and execute the long-term vision of a data product portfolio or strategic capability, understanding the competitive landscape and influencing enterprise decisions.
• Partner with stakeholders to develop launch and go-to-market plans, identify and resolve issues, and ensure customer and business goals remain aligned with identified customer needs.
• Lead and own operational product strategy, ensuring alignment with other portfolio owners, and facilitate an understanding among the team of broader organizational goals.
• Manage performance, foster an inclusive environment, and leverage data and analytics to drive decision-making, assess product health, and deliver recommendations to key stakeholders.
• Collaborate with the broader product and technology management community to understand dependencies and create a community of practice.

Essential Qualifications

To be successful in this role, you will need:

• 12 years of experience in software engineering, data science, and/or product management, with a strong background in marketing, customer, and retail media networks analytics.
• 7 years of direct team leadership experience across software engineering, product management, or data science, with a proven track record of driving business outcomes and leading high-performing teams.
• Prior experience in building, deploying, and operationalizing highly scalable, resilient, and critical data technology solutions, solving business problems in a product model.
• A Bachelor's degree in business, technology, or a related field (or equivalent work experience in lieu of a degree).

Preferred Qualifications

While not required, the following qualifications are preferred:

• Experience working with software development teams to launch online products, with a strong understanding of large-scale order management and inventory systems.
• Experience with customer relationship management systems and a proven ability to drive customer engagement and growth.
• A Master's degree in business administration or a similar advanced degree, with a strong background in data-driven decision-making and strategic planning.

Skills and Competencies

To excel in this role, you will need to possess:

• Strong leadership and management skills, with the ability to inspire and motivate high-performing teams.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional business partners and stakeholders.
• A strong understanding of data-driven decision-making, with the ability to leverage data and analytics to drive business outcomes.
• A proven ability to drive innovation and experimentation, with a strong understanding of the competitive landscape and emerging trends in AI and data science.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. As a Sr Director, you will have access to:

• Opportunities for professional development and growth, with a focus on leadership development and strategic planning.
• A comprehensive training program, with access to industry-leading tools and technologies.
• A collaborative and dynamic work environment, with a strong focus on innovation and experimentation.
• A competitive compensation package, with a salary range of $179,000.00 - $340,100.00 annually, and a comprehensive benefits package.

Work Environment and Company Culture

At blithequark, we pride ourselves on our inclusive and dynamic work environment. As a remote employee, you will be part of a distributed team, with the flexibility to work from anywhere in the United States (excluding Alaska, California, and Hawaii). Our company culture is built on a foundation of:

• Respect and inclusivity, with a strong focus on diversity and equal opportunity employment.
• Collaboration and teamwork, with a emphasis on cross-functional partnerships and stakeholder engagement.
• Innovation and experimentation, with a focus on driving business outcomes and growth.
• Continuous learning and development, with access to industry-leading tools and technologies.

Compensation, Perks, and Benefits

As a Sr Director at blithequark, you will be eligible for a comprehensive compensation package, including:

• A competitive salary range of $179,000.00 - $340,100.00 annually.
• A comprehensive benefits package, with access to medical, dental, and vision insurance, as well as a 401(k) matching program.
• A flexible work environment, with the ability to work from anywhere in the United States (excluding Alaska, California, and Hawaii).
• Opportunities for professional development and growth, with a focus on leadership development and strategic planning.

Conclusion

If you are a motivated and experienced leader, with a passion for data-driven decision-making and a proven track record of driving business outcomes, we encourage you to apply for this exciting opportunity. As a Sr Director at blithequark, you will be part of a dynamic and inclusive team, with the flexibility to work from anywhere in the United States. Don't miss out on this chance to join a leading organization and drive business growth and customer satisfaction. Apply now to take the first step in your journey with blithequark!