**Experienced Customer Service Representative – Dedicated Ministry Client Support**

Are you a customer-focused professional with a passion for delivering exceptional service? Do you thrive in a fast-paced environment where no two interactions are the same? If so, we invite you to join the dedicated team at blithequark as a Customer Service Representative, supporting one of our valued ministry clients. Located in the heart of Broken Arrow, Oklahoma, blithequark's office is a vibrant hub of innovation and collaboration. As a key member of our team, you will have the opportunity to work closely with our talented professionals, leveraging your exceptional communication skills and attention to detail to provide world-class support to our clients. **About blithequark** At blithequark, we are committed to empowering individuals and organizations to achieve their full potential. Our team is passionate about delivering innovative solutions that drive meaningful impact. As a dedicated customer service representative, you will play a vital role in helping us achieve our mission by providing exceptional support to our valued clients. **Job Summary** We are seeking an experienced customer service representative to join our team, providing dedicated support to one of our ministry clients. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our clients. If you are a customer-focused professional with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. **Key Responsibilities** * Provide exceptional customer service to our ministry client, handling customer inquiries, resolving issues, and providing solutions to meet their needs * Process orders, manage product returns, and handle customer complaints in a timely and professional manner * Utilize active listening skills to understand customer concerns and provide personalized solutions * Select and explain potential solutions to customers, expediting corrections or adjustments as needed * Maintain accurate records and documentation, ensuring compliance with company policies and procedures * Collaborate with internal teams to resolve complex issues and provide seamless support to our clients * Stay up-to-date on product knowledge, company policies, and procedures to provide informed support to our clients **Requirements** * Proven customer support experience, preferably in a similar industry or role * Microsoft Office knowledge, with proficiency in Word, Excel, and Outlook * Excellent communication and active listening skills, with the ability to understand and address customer concerns * Strong attention to detail skills and quality-focused approach, with a commitment to delivering exceptional service * Dependable with an outstanding attendance record, with the ability to work regular business hours (8:00am to 5:00pm, Monday to Friday) * Ability to multi-task, prioritize, and manage time effectively, with a focus on meeting deadlines and delivering results **Preferred Qualifications** * Experience working in a similar industry or role, with a strong understanding of customer service principles and practices * Certification in customer service or a related field, such as Certified Customer Service Representative (CCSR) or Certified Customer Service Manager (CCSM) * Strong analytical and problem-solving skills, with the ability to think critically and resolve complex issues * Experience working in a fast-paced environment, with a high volume of customer interactions **Skills and Competencies** * Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal teams * Strong problem-solving and analytical skills, with the ability to think critically and resolve complex issues * Ability to work effectively in a team environment, with a focus on collaboration and communication * Strong attention to detail skills, with a commitment to delivering exceptional service and quality results * Ability to adapt to changing priorities and deadlines, with a focus on meeting customer needs and delivering results **Career Growth Opportunities and Learning Benefits** At blithequark, we are committed to investing in our employees' growth and development. As a customer service representative, you will have access to a range of training and development opportunities, including: * On-the-job training and coaching from experienced team members * Ongoing training and development programs, focusing on customer service principles and practices * Opportunities for career advancement, with a focus on promoting from within * Access to industry-leading tools and technologies, with a focus on delivering exceptional service and quality results **Work Environment and Company Culture** Our office is a vibrant hub of innovation and collaboration, with a focus on delivering exceptional service and quality results. As a customer service representative, you will be part of a dynamic team that is passionate about making a difference. Our company culture is built on a foundation of: * Collaboration and teamwork, with a focus on delivering exceptional service and quality results * Innovation and creativity, with a focus on developing new solutions and approaches * Customer focus, with a commitment to delivering exceptional service and meeting customer needs * Respect and inclusivity, with a focus on creating a positive and supportive work environment **Compensation, Perks, and Benefits** As a customer service representative at blithequark, you will be rewarded with a competitive compensation package, including: * $15.00 per hour, with opportunities for overtime and bonuses * 40 hours per week, with a regular business hours schedule (8:00am to 5:00pm, Monday to Friday) * Comprehensive benefits package, including: + 401(k) with company matching + Dental insurance + Health insurance + Paid time off + Referral program * Opportunities for career advancement and professional growth * Access to industry-leading tools and technologies, with a focus on delivering exceptional service and quality results **How to Apply** If you are a customer-focused professional with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! **Equal Employment Opportunity** blithequark is an equal employment opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds, and are committed to creating a positive and supportive work environment. Apply for this job