**Experienced Part-Time Evening Customer Service Representative – Shareholder Communications**

Are you a customer service professional with a passion for delivering exceptional experiences and resolving complex issues? Do you thrive in a fast-paced environment where no two calls are ever the same? If so, we invite you to join blithequark's National Campaigns Unit as a Part-Time Evening Customer Service Representative, where you'll play a critical role in shareholder communications for public companies. **About blithequark** blithequark is a leading provider of Full-Stack Technology Services, Talent Services, and real-world application, working with progressive leaders to drive change. As an industry leader, we're proud to be a partner in transformation, helping clients activate ideas and solutions to take advantage of a new world of opportunity. With a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia, we're committed to delivering exceptional results and making a lasting impact. **Job Summary** As a Part-Time Evening Customer Service Representative, you'll be responsible for providing exceptional customer service to shareholders, responding to inbound and outbound calls, and resolving complex issues related to shareholder communications. You'll work closely with our internal clients to develop and implement effective communication strategies, ensuring that shareholders receive accurate and timely information. Your goal will be to educate shareholders on the importance of voting in their best interest, while also providing them with the necessary information to make informed decisions. **Key Responsibilities** * Respond to inbound and outbound calls from shareholders, providing accurate and timely information on shareholder communications * Develop and implement effective communication strategies to educate shareholders on the importance of voting in their best interest * Resolve complex issues related to shareholder communications, working closely with internal clients to develop and implement effective solutions * Collaborate with internal teams to develop and implement effective communication plans, ensuring that shareholders receive accurate and timely information * Provide exceptional customer service, responding to shareholder inquiries and resolving issues in a timely and professional manner * Work closely with internal clients to develop and implement effective communication strategies, ensuring that shareholders receive accurate and timely information **Equipment Requirements** * Windows 10 or 11 (no Lenex, Chrome, MAC, etc.) * USB headsets (no wireless) * Internet Speed: 50 download/ 10 upload **Pay and Benefits** * Pay range: $20.00 - $20.00 per hour * Comprehensive benefits package, including: + Medical, dental, and vision + Critical Illness, Accident, and Hospital + 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available + Life Insurance (Voluntary Life & AD&D for the employee and dependents) + Short and long-term disability + Health Spending Account (HSA) + Transportation benefits + Employee Assistance Program + Time Off/Leave (PTO, Vacation or Sick Leave) **Workplace Type** This is a fully remote position, allowing you to work from the comfort of your own home. **Application Deadline** This position will be accepting applications until December 20, 2024. **Why Join blithequark?** At blithequark, we're committed to creating a work environment that's inclusive, supportive, and empowering. We believe in the importance of work-life balance, offering flexible scheduling and remote work options to ensure that you can thrive in your personal and professional life. Our comprehensive benefits package is designed to support your physical, emotional, and financial well-being, while our commitment to diversity and inclusion ensures that you'll be part of a team that values and celebrates your unique perspective. **What We're Looking For** We're seeking a highly motivated and customer-focused individual who is passionate about delivering exceptional experiences and resolving complex issues. As a Part-Time Evening Customer Service Representative, you'll be responsible for providing exceptional customer service to shareholders, responding to inbound and outbound calls, and resolving complex issues related to shareholder communications. If you have a strong customer service background, excellent communication skills, and a passion for delivering exceptional results, we encourage you to apply. **Essential Qualifications** * 1+ year of customer service experience, preferably in a call center or customer-facing role * Excellent communication and interpersonal skills, with the ability to effectively communicate with shareholders and internal clients * Strong problem-solving and analytical skills, with the ability to resolve complex issues and develop effective solutions * Ability to work in a fast-paced environment, with multiple priorities and deadlines * Strong attention to detail and organizational skills, with the ability to maintain accurate records and reports * Ability to work independently and as part of a team, with a strong commitment to collaboration and teamwork **Preferred Qualifications** * Experience working in a shareholder communications or investor relations role * Knowledge of shareholder communications and investor relations best practices * Experience working with public companies or financial institutions * Strong knowledge of Microsoft Office, particularly Excel and Word * Experience working in a remote or virtual environment **Skills and Competencies** * Excellent communication and interpersonal skills * Strong problem-solving and analytical skills * Ability to work in a fast-paced environment, with multiple priorities and deadlines * Strong attention to detail and organizational skills * Ability to work independently and as part of a team, with a strong commitment to collaboration and teamwork * Strong knowledge of shareholder communications and investor relations best practices * Ability to maintain accurate records and reports * Strong time management and prioritization skills **Career Growth Opportunities and Learning Benefits** At blithequark, we're committed to helping you grow and develop your career. As a Part-Time Evening Customer Service Representative, you'll have access to a range of training and development opportunities, including: * Ongoing training and coaching to develop your customer service and communication skills * Opportunities to work on complex projects and develop your problem-solving and analytical skills * Access to a range of online training and development resources, including webinars and online courses * Opportunities to participate in team-building and social events, helping you build relationships and connections with your colleagues **Work Environment and Company Culture** At blithequark, we're committed to creating a work environment that's inclusive, supportive, and empowering. Our company culture is built on a foundation of collaboration, teamwork, and mutual respect, with a strong focus on delivering exceptional results and making a lasting impact. As a Part-Time Evening Customer Service Representative, you'll be part of a team that values and celebrates your unique perspective, offering flexible scheduling and remote work options to ensure that you can thrive in your personal and professional life. **How to Apply** If you're a motivated and customer-focused individual who is passionate about delivering exceptional experiences and resolving complex issues, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! Apply for this job