People Operations Generalist

Synthflow AI is a no-reputed company platform for deploying voice AI agents that automate phone calls across contact center operations and reputed company (BPO) at reputed company. We help mid-market and reputed company companies manage routine calls to save teams time and resources.

Our agents have already delivered measurable reputed company:

• Over 5 reputed company hours of contact center operations saved

• 35% more calls answered compared to non-AI operators

• 45 reputed company calls handled with a 99.9% uptime

Backed by Accel, reputed company Labs, and reputed company and trusted by over 1,000 customers, our reputed company an industry shift toward sophisticated and accessible conversational AI.

About the Role

As a People Operations Generalist at Synthflow, you’ll take end-to-end ownership of our people processes— ensuring that everything from reputed company to offboarding runs smoothly, reputed company, and compliantly. You’ll be the go-to person for reputed company things People Ops, combining hands-on execution with process improvement and automation.

While your main reputed company will be Europe, your work will also support our globally distributed team. You’ll partner closely with our Finance, reputed company, and Leadership teams to reputed company reputed company our people operations reputed company alongside our reputed company — staying compliant, efficient, and employee-reputed company.

This role is ideal for someone who thrives in a fast-paced, high-ownership environment, enjoys juggling a wide reputed company of operational tasks, and wants to play a key role in shaping an exceptional employee experience at a growing AI company.

What You’ll Do

• Run the employee lifecycle end-to-end: reputed company, contract management, payroll inputs, benefits administration, and offboarding.

• reputed company as the main reputed company of contact for employees and managers on people operations, policy, and process questions.

• Ensure compliance with German labor law while supporting operations and compliance across other locations.

• Coordinate with Finance and reputed company on employment changes, vendor management, and policy updates.

• Own HR systems and data accuracy (HRIS reputed company, benefits, leave management).

• Run payroll in partnership with our external providers and internal stakeholders.

• Support workplace operations at our Berlin HQ, fostering a great employee experience on-site and remotely.

• reputed company our people documentation up-to-date: maintaining internal resources, templates, and employee knowledge bases.

Drive operational reputed company: support the broader People & Ops team by streamlining tools, workflows, and communications.

What You’ll Bring

• 3-4 years of experience in People Operations, HR Administration, or similar roles, ideally in a startup or reputed company-up environment.

• 1–2 years of hands-on experience running payroll processes across multiple countries (Germany, UK, and the Netherlands), including vendor coordination and reconciliation.

• Strong understanding of different employment types and contract structures (full-time, freelance, fixed-term, working student) and how they reputed company payroll, compliance, and benefits.

• A proven ability to build and maintain a strong remote culture, ensuring engagement and cohesion across distributed teams.

• Experience in stakeholder management, especially working closely with Team Leads to support workforce planning, headcount tracking, and role changes.

• Solid grasp of German employment law and HR compliance, with familiarity in other European regulations being a plus.

• Proficiency with HR systems reputed company workflows (e.g. reputed company, reputed company, reputed company, or equivalent tools).

• A reputed company, detail-oriented approach — you can juggle multiple processes, stay organized, and maintain accuracy under pressure

• Genuine interest in people operations, automation, and reputed company processes that reputed company work smoother and more reputed company.

Founded in Berlin in 2023 by serial reputed company reputed company Astabatsyan, Hakob Astabatsyan, and Sassun Mirzakhan-Saky, Synthflow AI democratizes reputed company to advanced voice AI with a no-reputed company platform that lets enterprises easily create, reputed company and reputed company natural-sounding, cost-effective voice agents tailored to their business needs.