Experienced Data Entry and Claims Specialist – Delivering Exceptional Customer Experience through Accurate Records Management and Effective Claims Processing

Introduction to blithequark

At blithequark, we are dedicated to fostering a culture of innovation, excellence, and customer satisfaction. As a leader in our industry, we recognize the importance of having a talented and dedicated team that shares our vision and values. We are committed to providing our employees with a dynamic and supportive work environment that encourages growth, learning, and development. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer experience, we invite you to join our team as a Data Entry and Claims Specialist.

Job Summary

As a Data Entry and Claims Specialist at blithequark, you will play a critical role in supporting our claims processing operations. You will be responsible for accurately and efficiently processing claims, maintaining member records, and providing exceptional customer service. Your attention to detail, organizational skills, and ability to work in a fast-paced environment will be essential in delivering high-quality results and meeting our departmental quality and service standards.

Key Responsibilities

• Deliver routine work independently, in accordance with established procedures and guidelines, in a timely manner and meet deadlines appropriately.
• Determine eligibility and confirm effective dates for benefit elections based on contractual guidelines.
• Leverage critical thinking and problem-solving skills to create and modify member level records across multiple products, applications, and platforms.
• Maintain accurate member records by verifying dates, names, salary figures, and other information provided by groups.
• Apply policy provisions for effective dates, evidence of insurability, and other pertinent information to determine necessary changes.
• Consider the customer experience in all actions and demonstrate flexibility and responsiveness in system work independently.
• Make routine and non-routine decisions, applying limited but increasingly more discretion within the role, except for matters of significance that affect the business as a whole or a significant part of it.

Essential Qualifications

• High School or GED (Minimum Required)
• No prior experience required, but previous experience in data entry or claims processing is an asset.
• Ability to perform repetitive tasks while maintaining speed of work, accuracy, and attention to detail without loss to productivity.
• Ability to perform under stress in cases of emergency, critical, or hazardous situations.
• Ability to work with others in a team environment and demonstrate interpersonal skills with a collaborative style.
• Demonstrated organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Preferred Qualifications

• Previous experience in data entry, claims processing, or a related field.
• Knowledge of claims processing software and systems.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Demonstrated ability to use sound judgment and discretion regarding confidential information.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. As a Data Entry and Claims Specialist, you will have access to training and development opportunities to enhance your skills and knowledge. You will also have the opportunity to work with a talented and experienced team, learn from industry experts, and contribute to the success of our organization.

Work Environment and Company Culture

Our work environment is dynamic, supportive, and inclusive. We value diversity, equity, and inclusion and are committed to creating a workplace where everyone feels valued, respected, and empowered to contribute. Our company culture is built on a foundation of integrity, transparency, and accountability, and we strive to make a positive impact on our customers, employees, and the communities we serve.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including a salary range that reflects your skills and experience. You will also be eligible for a range of perks and benefits, including health and dental insurance, retirement savings plan, and paid time off. We believe in recognizing and rewarding our employees for their hard work and contributions to our organization.

Conclusion

If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer experience, we invite you to apply for the Data Entry and Claims Specialist role at blithequark. This is an exciting opportunity to join a dynamic and supportive team, develop your skills and knowledge, and contribute to the success of our organization. Please submit your application, including your resume and cover letter, to be considered for this role. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Apply now and take the first step towards a rewarding and challenging career at blithequark!