Sales Account Executive - Specialty Sales, Latin
**Job Overview and Responsibilities**
Primary responsibilities include:
- Maintaining and managing commercial relationships, contract negotiation, and program implementation, including segmented channel strategies and globalization where applicable.
- Participating in local, West Coast, and U.S. events targeting the U.S. Hispanic Community, promoting Delta, Delta-AeroMexico’s brands, and Delta-LATAM.
- Maintaining sales agreements with key customers, delivering exceptional support and identifying opportunities for relationship growth.
- Evaluating performance and making data-driven recommendations to support sales development and optimize revenue potential.
- Interfacing with the Specialty Sales Manager and the Sales Development team to design and implement tailored sales strategies and programs.
- Planning account strategies aligned with Specialty Sales goals and customer business objectives, using consultative account management approaches to maximize perceived customer value.
- Managing all sales collateral and tools, including e-NCI dollars, in support of ongoing growth efforts.
- Leveraging industry technology, sales platforms, and data analysis tools to identify sales opportunities and present findings to internal stakeholders.
- Identifying, resolving, and escalating customer issues, while providing feedback for continuous improvement.
• *Qualifications and Requirements**
### **What you need to succeed (minimum qualifications)**
- Bachelor's degree in business, marketing, or a related field preferred, or equivalent relevant airline sales experience.
- Proficiency in Spanish (reading, writing, and speaking) is required.
- Strong orientation toward sales, with a proven ability to create and maintain profitable customer relationships.
- Excellent interpersonal skills and business decision-making capabilities.
- Demonstrated ability to tailor communication of new product/service features to align with customer business goals.
- Skilled in contract preparation, negotiation, and implementation.
- Ability to perform data analysis to identify and communicate sales opportunities.
- Strong written and verbal communication, time management, planning, organization, negotiation, and presentation skills.
- Proficiency with Microsoft Office (Word, Excel, PowerPoint) and CRM tools such as Salesforce or similar platforms.
- Comfort with digital collaboration and reporting tools in a virtual office environment.
- Must be able to work extended hours, including nights and weekends as needed.
- Willingness to travel regularly as required to support assigned accounts.
- Must be satisfactorily performing in current role.
- Position to be based in Los Angeles.
- Consistently prioritizes safety and security of self, others, and personal data.
- Embraces diverse people, thinking, and styles.
- Possesses a high school diploma, GED, or high school equivalency.
- Is at least 18 years of age and has authorization to work in the United States.
- Qualified applications with an arrest or conviction record(s) will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
- Based on the position you are considered for, this may include a review for the following but not limited to criminal, employment, residential and motor vehicle record history, license or credential verification, drug testing, reference checks, or medical examinations and SIDA eligibility as defined in accordance with 49 CFR 1544.229.
### **What will give you a competitive edge (preferred qualifications)**
- Recent airline sales experience.
- Deep knowledge of multiple Latin American cultures.
- Proficiency in Portuguese is a plus.
- Working knowledge of sales technology, CRM systems, digital reporting dashboards, and industry tools to drive efficiency and insight.
• *Pay and Benefits**
• *$53100.00 - $152800.00 annually**
### **Benefits and Perks to Help You Keep Climbing**
Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
- Competitive salary, industry-leading profit sharing program, and performance incentives
- 401(k) with generous company contributions up to 9%
- Paid time off including vacation, holidays, paid personal time, maternity and parental leave
- Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
- Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
- Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
- Domestic and International space-available flight privileges for employees and eligible family members
- Career development programs to achieve your long-term career goals
- World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
- Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
- Recognition rewards and awards through the platform Unstoppable Together
- Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
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