Experienced Remote Licensed Insurance Customer Service Representative – Delivering Exceptional Support in a Dynamic and Innovative Environment

Welcome to blithequark

Imagine being part of a global leader in the customer experience (CX) industry, where every interaction is an opportunity to make a difference. At blithequark, we're the team behind the best experiences for over 750 of the world's leading and digital-first brands. With 170,000 associates across the globe, we're committed to delivering a seamless experience to customers in the moments that matter. Our innovative CX solutions, technology, and expertise are designed to support operational needs for our clients and transform their CX.

About the Role

We're seeking a highly skilled and motivated Remote Licensed Insurance Customer Service Representative to join our dynamic team in Texas. As a key member of our team, you'll support one of the largest insurance providers in the U.S., providing exceptional customer service and support to clients. The best part? No cold calling is required! We'll cover all the training, testing fees, and state licensing requirements to help you launch your insurance career.

Why Join Us?

• Competitive compensation: $18/hour, with paid training at $15/hour
• Flexible remote work: Enjoy the flexibility of a remote work environment, with weekend shifts as needed
• Comprehensive benefits: Including 401(k) matching, health, dental, and vision insurance, disability insurance, paid time off, opportunities for bonuses, and career growth

What We're Looking For

To be successful in this role, you'll need to meet the following requirements:

• Must reside in Texas
• Must be at least 18 years old
• High school diploma or GED equivalent required
• 1-2 years of relevant work experience
• Must have open availability during operating hours
• Professional customer service aptitude is essential

Key Skills

We're looking for candidates with the following skills and competencies:

• Customer Service Aptitude: Strong skills in delivering exceptional service
• Reliability: Consistent dependability and responsibility
• Critical Thinking: Ability to assess situations and develop empathetic solutions
• Service-Oriented: A personal drive to serve others with compassion
• Organizational Skills: Strong organizational abilities are crucial for success in this role
• System Navigation: Ability to navigate system tools to search for answers and information
• Self-paced Learner: Ability to independently study and successfully pass the state insurance exam following comprehensive paid training provided by blithequark

Home Setup Requirements

To ensure your success in this role, you'll need to meet the following home setup requirements:

• Provided Equipment: blithequark will ship necessary equipment, including a headset after you pass your state exam
• Internet Requirements: A hardwired high-speed internet connection
• Work Environment: A quiet, distraction-free space is essential; webcam video presence will be required during training and production
• Device Requirements: You'll need to use your own computer or tablet (excluding Kindle Fire Tablets). Cell phones are not permitted for college of insurance training

Military Partners

We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.

Equal Employment Opportunity

blithequark is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.

Career Growth Opportunities

At blithequark, we're committed to helping our associates grow and develop in their careers. As a Remote Licensed Insurance Customer Service Representative, you'll have access to comprehensive training and development programs, as well as opportunities for advancement and career growth.

Learning and Development

We believe in investing in our associates' learning and development. You'll have access to a range of training programs, including:

• Comprehensive paid training to help you launch your insurance career
• Ongoing coaching and feedback to help you develop your skills and competencies
• Opportunities for professional development and career advancement

Work Environment and Company Culture

At blithequark, we're proud of our dynamic and innovative work environment. Our company culture is built on a foundation of:

• Respect: We value and respect our associates, customers, and partners
• Integrity: We operate with integrity and transparency in all our interactions
• Collaboration: We believe in the power of collaboration and teamwork
• Innovation: We're committed to innovation and continuous improvement

Compensation, Perks, and Benefits

We offer a range of compensation, perks, and benefits to our associates, including:

• Competitive salary and bonus structure
• Comprehensive benefits package, including health, dental, and vision insurance
• 401(k) matching and retirement savings plan
• Paid time off and holidays
• Opportunities for career advancement and professional development

Conclusion

If you're a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for the Remote Licensed Insurance Customer Service Representative role at blithequark. With our comprehensive training and development programs, competitive compensation and benefits, and dynamic work environment, you'll have everything you need to succeed and grow in your career. Don't miss out on this opportunity to join our team and make a difference in the lives of our customers. Apply now and take the first step towards an exciting and rewarding career with blithequark!