**Experienced Work from Home Inbound Customer Service Representative – Seasonal Part-Time Opportunity at blithequark**

Are you a customer service enthusiast looking for a flexible and rewarding part-time opportunity to work from the comfort of your own home? Do you enjoy interacting with customers, resolving issues, and providing exceptional service? Look no further! blithequark is seeking experienced and motivated individuals to join our team as Work from Home Inbound Customer Service Representatives. **About blithequark** blithequark is a customer-centric business that supports warehousing, information technology, and contact centers. As an affiliate company of Colony Brands, Inc., one of North America's largest, multi-channel direct-marketing companies, we are committed to delivering exceptional customer experiences and supporting the well-being of our employees. Our company culture values flexibility, teamwork, and continuous learning, making us an ideal employer for those seeking a dynamic and supportive work environment. **Job Summary** As a Work from Home Inbound Customer Service Representative, you will be responsible for maintaining positive customer relations by addressing all types of product-related concerns, including taking orders, verifying information, tracking packages, and answering customer questions. You will work from the ease of your own home, provided that your computer meets our minimum technical requirements. Our flexible schedules, paid training, employee discounts, and Booster Discount Certificates make this an attractive opportunity for those looking to earn extra cash or supplement their income. **Key Responsibilities** * Maintain positive customer relations by addressing all types of product-related concerns * Take orders, verify information, track packages, and answer customer questions * Navigate through multiple systems and enter information using your keyboard, including function keys, while speaking with customers on the phone * Meet or exceed performance metrics and quality standards * Collaborate with colleagues to resolve customer issues and improve customer satisfaction * Participate in ongoing training and development to enhance skills and knowledge **Essential Qualifications** * 18 years or older * High school diploma or equivalent required; associate's or bachelor's degree preferred * 1-2 years of customer service experience in a call center or retail environment * Excellent communication, problem-solving, and interpersonal skills * Ability to work independently and as part of a team * Strong computer skills, including proficiency in Microsoft Office and ability to learn new software applications * Reliable high-speed internet connection with a minimum download speed of 10.0 MBPS and upload speed of 5.0 MBPS **Preferred Qualifications** * 2+ years of customer service experience in a call center or retail environment * Experience with customer relationship management (CRM) software and other technical tools * Strong analytical and problem-solving skills * Ability to work in a fast-paced environment and adapt to changing priorities * Bilingual or multilingual skills **Skills and Competencies** * Excellent communication, problem-solving, and interpersonal skills * Ability to work independently and as part of a team * Strong computer skills, including proficiency in Microsoft Office and ability to learn new software applications * Reliable high-speed internet connection with a minimum download speed of 10.0 MBPS and upload speed of 5.0 MBPS * Ability to navigate through multiple systems and enter information using your keyboard, including function keys * Strong analytical and problem-solving skills * Ability to work in a fast-paced environment and adapt to changing priorities **Career Growth Opportunities and Learning Benefits** * Ongoing training and development to enhance skills and knowledge * Opportunities for career advancement and professional growth * Collaborative and supportive work environment * Flexible schedules and work-from-home opportunities * Employee discounts and benefits, including performance-based pay and incentives **Work Environment and Company Culture** * blithequark is a customer-centric business that values flexibility, teamwork, and continuous learning * Our company culture is supportive and collaborative, with a focus on delivering exceptional customer experiences * We offer flexible schedules and work-from-home opportunities, making it easy to balance work and personal life * Our employee benefits and programs support the well-being of our employees, including performance-based pay and incentives, employee discounts, and flexible work schedules **Compensation, Perks, and Benefits** * Starting hourly rate of $14.00 per hour * Performance-based pay and incentives * Shift premium pay for 2nd, 3rd, and weekend shifts * Holiday pay for employees returning for their fifth consecutive season * Safety and attendance incentives * Employee discounts on items ordered from our catalogs and selected Outlet Store (45% to 50% off) * Employee mini stores with discounted products * Flexible work schedules **How to Apply** If you are a motivated and customer-focused individual looking for a flexible and rewarding part-time opportunity, apply now to join our team as a Work from Home Inbound Customer Service Representative at blithequark. Please visit our website at [insert website URL] to apply online or call us at 608-328-8480 for more information. **Training Requirements** * 1st Shift Training: 2 weeks (M-F), 8:30am-3:30pm CST * 2nd Shift Training: 2 weeks (M-F), 5:00pm-11:00pm CST * Weekend Training: 3 weekends (Sa-Su), 8:00am-4:00pm CST **Communication** Most communication throughout the hiring process will be conducted via email. Please ensure you enter a valid email address that you check regularly when completing the application. You can expect emails from ENTERPRISE@TRM.BRASSRING.COM and workathome@sccompanies.com. To prevent these emails from ending up in your junk/spam folders, we ask that you set your email filter to unblock, whitelist, or accept emails from these addresses. **Computer Requirements** * PC or Laptop with: + Current and supported MS Windows 11 Operating System (No Mac, Vista, Chromebook, or XP) + Processor: AMD Ryzen 2nd Generation or newer OR INTEL i-series 8th Generation or newer with 4 or more cores and must be 2018 or newer + 8GB RAM or installed memory + 10GB of Free Hard Disk Space * Dedicated High Speed Internet: + Internet Download Speed: 10.0 MBPS + Internet Upload Speed: 5.0 MBPS + Wired Internet with a cable connection (Dial-up, Wi-Fi, Hotspots, and Satellite are not allowed) **Minimum Computer Requirements** * PC or Laptop with: + Current and supported MS Windows 11 Operating System (No Mac, Vista, Chromebook, or XP) + Processor: AMD 2.1GHZ or higher OR INTEL 1.8GHZ or higher, OR INTEL 1.7GHZ or lower; must be i3, i5, i7, or Pentium with 4 or more cores and be 2016 or newer + 4GB RAM or installed memory + 10GB of Free Hard Disk Space * Dedicated High Speed Internet: + Internet Download Speed: 4.0 MBPS + Internet Upload Speed: 2.0 MBPS + Wired Internet with a cable connection (Dial-up, Wi-Fi, Hotspots, and Satellite are not allowed) **Other Requirements** * Keyboard: Function Keys (F-Keys) * Wired USB Headset * Webcams are recommended (not required) * Dual monitors recommended (not required) * Minimum monitor size of 17+ inches recommended (not required) * External mouse recommended (not required) Apply for this job