**Experienced Customer Service Representative – Part-Time, 2 Hour Learning (Remote) – $30,000/year USD**

Are you a highly organized and detail-oriented individual with a passion for revolutionizing education? Do you thrive in fast-paced environments where precision and efficiency are paramount? If you're the go-to person for getting things done right the first time, blithequark is looking for you to join our dynamic team as a Customer Service Representative. At blithequark, we're committed to providing top-tier education solutions that empower students to learn faster and pursue their passions. Our innovative education model relies on exceptional customer service, and that's where you come in. As a Customer Service Representative, you'll be the face of our organization, guiding families through their exploration of blithequark with unparalleled attention to detail and care. This role isn't just about customer service – it's about orchestrating a seamless experience that sets the stage for student success from the very first interaction. You'll be the master of logistics, data management, and ambassador training, all while supporting our admissions process with laser-focused precision. **What You Will Be Doing** As a Customer Service Representative, you'll have the opportunity to make a lasting impact on education while working in a dynamic environment that celebrates your organizational prowess. Your key responsibilities will include: * Crafting prompt, accurate responses to parent inquiries via phone and email, setting the tone for exceptional customer service * Developing and executing a robust training program for student ambassadors, ensuring they embody our values during campus tours * Orchestrate flawless logistics for tours and shadow days, leaving nothing to chance * Maintaining pristine admissions records in our CRM & SIS systems, ensuring data integrity at all times * Pioneer scalable processes and manuals that will serve as the blueprint for future campus expansions **What You Won’t Be Doing** As a Customer Service Representative, you won't be responsible for crafting high-level admissions strategies or overseeing multiple campuses or managing large teams. Your focus will be on flawless execution, not policy creation. You'll also be free from developing curriculum or providing direct student instruction, as your expertise lies in smoothing the path to enrollment. **Customer Service Representative Key Responsibilities** Orchestrate a world-class admissions experience that embodies the innovation and efficiency of blithequark, setting the stage for student success from the very first interaction. **Basic Requirements** To succeed in this role, you'll need to possess: * A proven track record of 2+ years in a high-stakes, customer-facing role, demonstrating exceptional service delivery * Masterful communication skills, both written and verbal, capable of conveying complex information with clarity and warmth * Unparalleled organizational abilities with a near-obsessive attention to detail * Deep-seated passion for revolutionizing education and propelling student success * Legal authorization to work in the US without visa sponsorship **Nice-to-have Requirements** While not essential, the following qualifications will give you a competitive edge: * Proficiency with Hubspot or similar CRM platforms, showcasing your tech-savvy approach to customer management * Background in admissions, education, or high-pressure environments, indicating your ability to thrive in our dynamic setting **About blithequark** blithequark is a trailblazing education company powered by AI technology that enables schools to provide personalized, mastery learning to students. Our innovative model allows students to learn faster than standard school, freeing up the rest of the school day to pursue their passions and interests. **Working with blithequark** This is a part-time (20 hours per week), long-term position that requires entering into an independent contractor agreement with blithequark. The compensation level for this role is $30 USD/hour, which equates to $30,000 USD/year assuming 20 hours per week and 50 weeks per year. The payment period is weekly. Consult our website for more details on this topic. **Career Growth Opportunities and Learning Benefits** As a Customer Service Representative at blithequark, you'll have access to: * Ongoing training and development opportunities to enhance your skills and expertise * A dynamic and supportive work environment that encourages collaboration and innovation * Opportunities for career growth and advancement within the company * A comprehensive benefits package, including health insurance, retirement savings, and paid time off **Work Environment and Company Culture Highlights** At blithequark, we're committed to creating a work environment that's inclusive, diverse, and supportive. Our company culture is built on the following values: * Innovation: We're always looking for new and better ways to do things. * Collaboration: We work together as a team to achieve our goals. * Excellence: We strive for excellence in everything we do. * Empathy: We care about our customers, our colleagues, and our community. **Compensation, Perks, and Benefits** As a Customer Service Representative at blithequark, you can expect: * Competitive hourly rate of $30 USD/hour * Opportunities for career growth and advancement * Comprehensive benefits package, including health insurance, retirement savings, and paid time off * Ongoing training and development opportunities * A dynamic and supportive work environment **Conclusion** If you're a highly organized and detail-oriented individual with a passion for revolutionizing education, we want to hear from you. As a Customer Service Representative at blithequark, you'll have the opportunity to make a lasting impact on education while working in a dynamic environment that celebrates your organizational prowess. Apply now to join our team and start your journey with blithequark! Apply for this job