Programs Specialist IV - Frederick County, Va - Remote
Position: Benefit Programs Specialist IV - Frederick County, Va - Remote
Overview
Employer Industry: Social Services
Why consider this job opportunity
• Salary up to $63,458.14
• Full-time remote work opportunity available for candidates in Virginia or West Virginia
• Opportunity for career advancement in a leadership role within benefit programs
• Supportive work environment with a focus on training and development
• Chance to make a positive impact on community assistance programs and client eligibility
Responsibilities
• Serve as a lead worker, providing training and guidance to other Benefit Programs Specialists
• Review case files and provide backup supervision of staff while ensuring workload balance
• Handle complex case assignments involving sensitive and confidential information
• Prepare case records and reports, and maintain records of activities
• Respond to public inquiries regarding public assistance programs and eligibility requirements
Qualifications
• High School Diploma with additional work experience in a leadership role in benefit programs
• Comprehensive knowledge of applicable laws, codes, policies, and procedures related to public assistance
• Demonstrated ability to manage complex cases and lead training for other employees
• Advanced oral and written communication skills
• Proficiency in operating a personal computer and navigating large databases
Preferred Qualifications
• Extensive knowledge of Virginia's Benefits programs such as SNAP and Medicaid
• Bachelor's degree in the human services field with experience in a lead or supervisory capacity
• Direct experience in managing and training others in program areas
• Proficiency in Virginia Social Services applications like MMIS and VaCMS
#Social Services #Remote Work #Career Advancement #Community Impact #Leadership Role
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