**Experienced Virtual Customer Support Associate - Telangana, India**

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? If so, we want to hear from you! blithequark is seeking an experienced Virtual Customer Support Associate to join our team in Telangana, India. As a key member of our Customer Service team, you will be the first point of contact for our customers, providing top-notch support through phone, chat, and email. **About blithequark** At blithequark, we're committed to being Earth's most customer-centric company. Our award-winning Customer Service team is a vital part of achieving this goal, and we're looking for talented individuals like you to join our ranks. We believe in empowering our employees to think creatively, solve problems, and deliver exceptional support experiences that exceed our customers' expectations. **Key Responsibilities** As a Virtual Customer Support Associate, you will: * Provide exceptional customer support through phone, chat, and email, resolving customer queries and issues in a timely and professional manner * Use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers * Work variable hours to match customer demand, including overnight, day, and late shifts, with a minimum of 40 hours per week * Collaborate with colleagues to share knowledge, best practices, and ideas for improving customer support * Participate in ongoing training and development programs to enhance your skills and knowledge **What We're Looking For** To succeed in this role, you'll need: * Hard-working, articulate, and detail-oriented skills * Friendly and customer-focused approach in every situation * Ability to learn quickly and adapt to changing situations * Comfortable multi-tasking in a high-energy environment * Strong communication skills in English (both written and oral fluency) * Experience working with a computer and a quiet, distraction-free workspace * Availability to work varying shifts from Monday to Sunday within the operating hours of 6 am and 11 pm * Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required) **Benefits and Perks** As a Virtual Customer Support Associate at blithequark, you'll enjoy: * Comprehensive training and development programs to enhance your skills and knowledge * A complete equipment package, including a computer, headset, and other necessary tools * Medical insurance, pension plan, and internet allowance * Lifestyle benefits and retail discounts through our Amazon Extras program * Expert training and ongoing opportunities to learn more and develop your skills * A dynamic and supportive work environment with opportunities for career growth and advancement **Work Environment and Culture** At blithequark, we're committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. Our team is passionate about delivering exceptional customer experiences, and we're looking for like-minded individuals to join our ranks. As a Virtual Customer Support Associate, you'll have the opportunity to work from home, with a quiet and distraction-free workspace, and collaborate with colleagues from around the world. **Compensation and Benefits** We offer a competitive compensation package, including a salary, medical insurance, pension plan, and internet allowance. You'll also enjoy lifestyle benefits and retail discounts through our Amazon Extras program, as well as expert training and ongoing opportunities to learn more and develop your skills. **How to Apply** If you're a motivated and customer-focused individual with a passion for delivering exceptional support experiences, we want to hear from you! To apply, please click on the link below and complete the online application process. You'll need to allow 3 hours to complete the full application, including assessments that will evaluate your suitability for the role. Apply Job! **Equal Opportunities Employer** blithequark is an equal opportunities employer, and we believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills, and we value your passion to discover, invent, simplify, and build. **Protecting Your Privacy** Protecting your privacy and the security of your data is a longstanding top priority for blithequark. Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates. **Basic Qualifications** To be eligible for this role, you must: * Be at least 18 years old * Have the right to work in India * Have strong communication skills in English (both written and oral fluency) * Have experience working with a computer * Be available to work varying shifts from Monday to Sunday within the operating hours of 6 am and 11 pm * Be willing and able to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required) * Have a quiet, distraction-free workspace (dedicated office space with a desk and chair) * Have a minimum broadband connection of 100MB download speed and 20MB upload speed using a hard-wire ethernet internet connection (no WIFI) By applying for this role, you consent to the recording of your video and audio during interview stages and during the term of your employment at blithequark (as applicable) for the purposes of proctoring the assessment and validating your identity. You further agree that blithequark, blithequark's authorized personnel, or third parties authorized by blithequark may capture and store a screenshot of your face which will be used for the purpose of blithequark's internal records purpose and continued identity verification. Further, you may also be required to show a government-issued ID (except Aadhaar card) having your photo to blithequark, blithequark's authorized personnel, or third parties authorized by blithequark during your interview stages and on your first day of joining blithequark as an employee. You consent that a screenshot of the government ID may be captured by blithequark or blithequark's authorized personnel, or third parties authorized by blithequark for blithequark's internal records purpose and validation of your identity. Apply for this job