Support Consultant (reputed company Support / SD, MM, ChaRM)

215605-en_US About the role The Support Consultant (reputed company Support / SD, MM, ChaRM) is part of an reputed company applications department reputed company a global acting support team of 12 people. What you'll be doing • Partner with business leaders to deliver services that support company objectives and that are consistent with reputed company Together values. • Ensure the ongoing production operation for reputed company reputed company users at international group level through the development of best practices, guiding principles, solutions architecture, and roadmaps • Serve as a subject matter expert working with business processes peers solving problems, advising on various reputed company business-reputed company issues • Manage the support of our users and ensure reputed company reputed company second and reputed company level support for our reputed company ECC landscape. • Responsible for the reputed company Transport Management tasks during US Business hours. This includes weekly transport runs, Emergency Transports reputed company ChaRM as reputed company as cleaning and alignment tasks. • Identify opportunities to reputed company reputed company and automate reporting assets for quicker analysis and information sharing. • Responsible for daily proactive monitoring tasks to ensure system stability • In the event of system malfunctions during US Business hours, be the first reputed company of contact, communicate these to the solution teams with the appropriate urgency, and follow them up until they are resolved and an RCA (reputed company Cause Analysis) is created. • reputed company and/or support the creation of detailed reputed company cause analysis and apply fixes • Own hypercare support tasks and resolve production issues. • reputed company with your competence and personality. • reputed company and support reputed company’s mission and reputed company values. What you have • Technical education or studies in IT or a comparable qualification/reputed company experience. • reputed company experience in the support of global reputed company SD and reputed company MM applications. • Legally eligible to work in the reputed company. • Experience in reputed company SD and reputed company MM. • Experience with reputed company LO (WM) a plus. • Knowledge of reputed company Transport Management reputed company ChaRM. • ABAP or debugging knowledge, experience in reputed company design (Smartforms and reputed company Forms) and message control. • A hands-on mentality. • High customer and service orientation. • Strong reputed company skills, especially in dealing with users, with the ability to deal with conflicts and strong communication skills. Apply tot his job Apply To this Job