Experienced Remote Licensed Insurance Customer Service Representative – Delivering Exceptional Support in a Dynamic and Global Customer Experience Environment

Welcome to blithequark

Imagine being part of a dynamic team where every interaction is an opportunity to make a difference. At blithequark, we're passionate about delivering exceptional customer experiences, and we're looking for talented individuals like you to join our team as a Remote Licensed Insurance Customer Service Representative. As a global leader in the customer experience (CX) industry, we're the team behind the best experiences for over 750 of the world's leading and digital-first brands. With 170,000 associates across the globe, we support over 9 million customer conversations every day in over 60 languages across 45 countries.

About the Role

As a Remote Licensed Insurance Customer Service Representative at blithequark, you'll have the opportunity to support one of the largest insurance providers in the U.S. without any cold calling required. We'll provide you with comprehensive training, cover your testing fees, and support your state licensing requirements to help you launch your insurance career. You'll work in a flexible remote environment, enjoying the benefits of a distraction-free workspace and the flexibility to work from the comfort of your own home.

Why Join blithequark?

• Competitive compensation: $18/hour, with paid training at $15/hour
• Flexible remote work: Enjoy the flexibility of a remote work environment, with weekend shifts as needed
• Comprehensive benefits: Including 401(k) matching, health, dental, and vision insurance, disability insurance, paid time off, opportunities for bonuses, and career growth

What We're Looking For

To be successful in this role, you'll need to reside in Arkansas, be at least 18 years old, and have a high school diploma or GED equivalent. You should also have 1-2 years of relevant work experience, open availability during operating hours, and a professional customer service aptitude. If you're a self-motivated individual with a passion for delivering exceptional customer experiences, we want to hear from you.

Key Skills and Qualifications

• Customer Service Aptitude: Strong skills in delivering exceptional service
• Reliability: Consistent dependability and responsibility
• Critical Thinking: Ability to assess situations and develop empathetic solutions
• Service-Oriented: A personal drive to serve others with compassion
• Organizational Skills: Strong organizational abilities are crucial for success in this role
• System Navigation: Ability to navigate system tools to search for answers and information
• Self-paced Learner: Ability to independently study and successfully pass the state insurance exam following comprehensive paid training provided by blithequark

Home Setup Requirements

To ensure your success in this role, you'll need to have a quiet, distraction-free workspace with a hardwired high-speed internet connection. You'll also need to use your own computer or tablet (excluding Kindle Fire Tablets), and cell phones are not permitted for college of insurance training. We'll provide you with the necessary equipment, including a headset, after you pass your state exam.

Military Partners

At blithequark, we proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce, and we're committed to providing a supportive and inclusive environment for all our associates.

Career Growth and Development

At blithequark, we're committed to helping our associates grow and develop in their careers. You'll have access to comprehensive training and development programs, as well as opportunities for advancement and career progression. We believe in promoting from within and providing our associates with the tools and resources they need to succeed.

Work Environment and Company Culture

Our company culture is built on a foundation of respect, inclusivity, and empathy. We believe in creating a work environment that is supportive, collaborative, and fun. Our associates are passionate about delivering exceptional customer experiences, and we're committed to providing them with the tools and resources they need to succeed.

Compensation, Perks, and Benefits

At blithequark, we offer a comprehensive compensation and benefits package that includes competitive pay, comprehensive benefits, and opportunities for bonuses and career growth. We also provide our associates with a range of perks, including flexible remote work arrangements, paid time off, and access to comprehensive training and development programs.

Equal Employment Opportunity

blithequark is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. We forbids discrimination of all kinds, whether directed at associates, applicants, vendors, customers, or visitors.

Conclusion

If you're a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we want to hear from you. Apply now to join our team as a Remote Licensed Insurance Customer Service Representative and take the first step towards a rewarding and challenging career with blithequark. With our comprehensive training and development programs, flexible remote work arrangements, and commitment to diversity and inclusion, we're confident that you'll find a career with blithequark that is both fulfilling and rewarding.