**Experienced Entry-Level Live Chat Assistant – Deliver Exceptional Customer Service Experience**

At blithequark, we're committed to revolutionizing the way we interact with our customers, and we're looking for a talented and enthusiastic individual to join our team as a Remote Live Chat Assistant. As a key member of our customer service team, you'll play a vital role in providing top-notch support to our clients through our online chat platform. If you're passionate about delivering exceptional customer experiences and have a strong willingness to learn, we'd love to hear from you. **About blithequark** blithequark is a leading provider of HVAC and electrical services, dedicated to delivering high-quality solutions and exceptional customer service to our clients. Our team is passionate about making a difference in the lives of our customers, and we're committed to creating a positive and supportive work environment that fosters growth and development. As a Remote Live Chat Assistant, you'll be part of a dynamic team that's dedicated to excellence and innovation. **Responsibilities** As a Remote Live Chat Assistant, you'll be responsible for: - Engaging with customers through live chat to provide assistance with inquiries, technical issues, and product information. - Responding promptly to customer inquiries with a friendly and professional attitude. - Escalating complex issues to the appropriate department or team member for resolution. - Maintaining a positive and empathetic attitude towards customers. - Keeping accurate records of customer interactions and transactions. - Staying up-to-date on product knowledge and company information. **Key Responsibilities:** - Provide exceptional customer service through live chat, ensuring that customers receive timely and accurate assistance. - Respond to customer inquiries in a friendly and professional manner, using active listening skills to understand customer needs. - Escalate complex issues to the appropriate department or team member for resolution, ensuring that customers receive the support they need. - Maintain accurate records of customer interactions and transactions, using our CRM system to track customer history and preferences. - Stay up-to-date on product knowledge and company information, using our training resources to ensure that you're knowledgeable about our products and services. **Requirements** To be successful as a Remote Live Chat Assistant, you'll need: - A high school diploma or equivalent. - Excellent written and verbal communication skills, with the ability to communicate effectively with customers and team members. - Customer service experience is a plus, but not required – we're looking for individuals who are passionate about delivering exceptional customer experiences. - The ability to multitask and work in a fast-paced environment, with a strong focus on problem-solving and attention to detail. - Tech-savvy with the ability to learn new software systems quickly, including our CRM system and live chat platform. - The ability to work independently and as part of a team, with a strong focus on collaboration and communication. - A reliable internet connection and a quiet workspace, with a dedicated area for working. **Benefits** As a Remote Live Chat Assistant at blithequark, you'll enjoy: - A competitive salary based on experience, with opportunities for career growth and advancement within the company. - A flexible work schedule, with the ability to work from home and set your own hours. - A remote work environment, with the flexibility to work from anywhere with a reliable internet connection. - Training and development opportunities, including on-the-job training and access to our training resources. - A health benefits package, including medical, dental, and vision coverage. - Paid time off and holidays, with a focus on work-life balance and employee well-being. **Career Growth Opportunities** As a Remote Live Chat Assistant at blithequark, you'll have opportunities to grow and develop your skills, with a focus on career advancement and professional development. We're committed to creating a positive and supportive work environment that fosters growth and development, and we're looking for individuals who are passionate about learning and development. **Work Environment and Company Culture** At blithequark, we're committed to creating a positive and supportive work environment that fosters growth and development. Our company culture is built on a foundation of excellence, innovation, and customer service, with a focus on collaboration, communication, and teamwork. As a Remote Live Chat Assistant, you'll be part of a dynamic team that's dedicated to delivering exceptional customer experiences and making a difference in the lives of our customers. **Compensation and Perks** As a Remote Live Chat Assistant at blithequark, you'll enjoy a competitive salary based on experience, with opportunities for career growth and advancement within the company. We also offer a range of benefits, including: - A flexible work schedule, with the ability to work from home and set your own hours. - A remote work environment, with the flexibility to work from anywhere with a reliable internet connection. - Training and development opportunities, including on-the-job training and access to our training resources. - A health benefits package, including medical, dental, and vision coverage. - Paid time off and holidays, with a focus on work-life balance and employee well-being. **How to Apply** If you're passionate about delivering exceptional customer experiences and have a strong willingness to learn, we'd love to hear from you. To apply for the Remote Live Chat Assistant position, please submit your application through our website, including your resume and a cover letter. We're looking for individuals who are enthusiastic, motivated, and passionate about customer service, and we can't wait to hear from you. **Available Shifts and Compensation** We have available shifts all days of the week, with a competitive salary based on experience. Compensation is $45.00 - $60.00/hour, with opportunities for career growth and advancement within the company. **About blithequark** blithequark is a leading provider of HVAC and electrical services, dedicated to delivering high-quality solutions and exceptional customer service to our clients. Our team is passionate about making a difference in the lives of our customers, and we're committed to creating a positive and supportive work environment that fosters growth and development. As a Remote Live Chat Assistant, you'll be part of a dynamic team that's dedicated to excellence and innovation. Apply for this job