**Senior Manager, Customer Growth Data and Analytics – Unlocking Insights for Unparalleled Customer Experiences**
Are you a data-driven leader with a passion for driving business growth through customer-centric insights? Do you thrive in a fast-paced, dynamic environment where innovation and collaboration are key? If so, we invite you to join blithequark's US Consumer Marketing organization as a Senior Manager, Customer Growth Data and Analytics.
At blithequark, we're committed to delivering exceptional customer experiences that drive loyalty and growth. Our US Consumer Marketing organization is a critical growth engine within blithequark, responsible for prospect acquisition and customer marketing for our US Consumer Services portfolio. As a Senior Manager, Customer Growth Data and Analytics, you'll play a pivotal role in helping us make data-driven decisions that drive better outcomes from our customer marketing investments.
**About blithequark**
blithequark is a global leader in the financial services industry, with a rich history of innovation and customer-centricity. Our company values are built on a foundation of integrity, teamwork, and a commitment to making a positive impact on our customers' lives. We're proud to be a diverse and inclusive organization, with a global community of colleagues who share our passion for delivering exceptional customer experiences.
**The US Consumer Marketing Organization**
The US Consumer Marketing organization is a dynamic and fast-paced team that's responsible for driving growth and customer engagement across our US Consumer Services portfolio. Our team is focused on making membership an indisputable competitive advantage, and we're committed to helping each other become better leaders every day.
**The Investment Services Team**
The Investment Services team within USCM is responsible for several key functions, including leadership of forecasting processes, delivery of performance reporting and insights, and operational management of USCS' marketing budget. As a Senior Manager, Customer Growth Data and Analytics, you'll work closely with our Investment Services team to develop and deliver insights that drive better outcomes from our customer marketing investments.
**Job Responsibilities**
As a Senior Manager, Customer Growth Data and Analytics, you'll be responsible for delivering insights across the Customer Growth portfolio to drive better outcomes from our customer marketing investments. Your key responsibilities will include:
* Developing dashboards and other reporting products for the use of marketers and other stakeholders
* Conducting deep dive analysis into performance gaps and opportunities
* Performing cohort and profiling analysis to understand performance of different segments and develop strategies to enhance marketing treatments
* Developing frameworks for strategic insights to support customer investment decisions across the portfolio
**Minimum Qualifications**
To be successful in this role, you'll need to possess the following qualifications:
* Deep analytical skills – ability to analyze/understand large data sets, synthesize and draw out relevant insights
* Extreme attention to detail and accuracy – strong sense of responsibility and accountability
* Significant marketing analytics experience, understand data from key channels, and the ways these are optimized
* Educational and work experience implementing statistical approaches would be helpful
* Strong SQL, Python, Power BI and Excel skills
* 5+ years of work experience in analyzing data and reporting insights
* Bachelor's Degree Preferred
**What We Offer**
At blithequark, we're committed to supporting our colleagues' personal and professional growth. We offer a comprehensive benefits package that includes:
* Competitive base salaries
* Bonus incentives
* 6% Company Match on retirement savings plan
* Free financial coaching and financial well-being support
* Comprehensive medical, dental, vision, life insurance, and disability benefits
* Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
* 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
* Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
* Free and confidential counseling support through our Healthy Minds program
* Career development and training opportunities
**Why Join blithequark?**
At blithequark, we're committed to creating a workplace that's inclusive, diverse, and supportive of our colleagues' personal and professional growth. We offer a dynamic and fast-paced environment that's perfect for data-driven leaders who are passionate about driving business growth through customer-centric insights.
**How to Apply**
If you're a motivated and results-driven leader with a passion for data-driven decision-making, we invite you to apply for this exciting opportunity. Please submit your application through our website, including your resume and a cover letter that outlines your qualifications and experience.
**Equal Opportunity Employer**
blithequark is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We're committed to creating a workplace that's inclusive and supportive of our colleagues' personal and professional growth.
**Salary Range**
The salary range for this position is $90,000.00 to $165,000.00 annually, plus bonus and benefits. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
**Visa Sponsorship**
Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, blithequark may provide visa sponsorship for certain positions.
**Apply Now**
Don't miss this opportunity to join a dynamic and fast-paced team that's committed to delivering exceptional customer experiences. Apply now to become a Senior Manager, Customer Growth Data and Analytics at blithequark.
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