**Experienced Online Customer Service Representative – Empowering Small Business Owners through Exceptional Insurance Solutions**

At blithequark, we're redefining the insurance industry by fostering a culture of empowerment, transparency, and growth. As a pioneering insurance partner, we're committed to providing expert guidance and best-in-class insurance policies to small business owners. Our independence allows us to stay focused on what matters most: helping businesses thrive. We're growing rapidly and seeking a self-motivated, flexible, and team-oriented Online Customer Service Representative to join our VUE (blithequark Underwriting Experience) Team. As a CSR, you'll play a vital role in delivering world-class customer experiences to our clients through inbound phone calls. This is not a traditional call center job; instead, you'll be part of a dynamic team that handles complex customer inquiries about our policies and helps customers troubleshoot. **Join a Trailblazing Team at blithequark** At blithequark, we're not just revolutionizing the insurance industry; we're creating a new paradigm. Our vibrant and inclusive workplace is where your ideas matter, and you'll have the opportunity to engage in groundbreaking projects that are reshaping the insurance landscape. Collaborate with a group of dedicated, like-minded professionals who prioritize growth and development. **Key Responsibilities:** * Obtain and maintain your Property and Casualty License * Work independently, take initiative, and work with minimal supervision * Maintain regular and timely attendance * Ability to make decisions, problem solve, and hold to an ethical standard * Ability to manage individual stress/composure * Other duties as assigned **Requirements and Qualifications:** * High School Diploma * 2 years' experience in customer service * Designated Space and Internet Capability to Work from Home * Experienced with the Microsoft Office Suite * Strong communication and interpersonal skills * Ability to work in a fast-paced environment and adapt to changing priorities * Strong problem-solving and analytical skills * Ability to maintain confidentiality and handle sensitive information **Essential Skills and Competencies:** * Excellent customer service skills, with a focus on empathy and problem-solving * Strong communication and interpersonal skills, with the ability to work with diverse stakeholders * Ability to work independently and as part of a team, with minimal supervision * Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions * Ability to maintain confidentiality and handle sensitive information * Strong time management and organizational skills, with the ability to prioritize tasks and meet deadlines **Preferred Qualifications:** * Previous experience in the insurance industry or a related field * Experience working in a remote or virtual environment * Certification in customer service or a related field * Bilingual or multilingual skills **Career Growth Opportunities and Learning Benefits:** * Opportunities for professional growth and development, with a focus on career advancement and leadership development * Access to training and development programs, including online courses and workshops * Mentorship and coaching from experienced professionals * Opportunities to engage in groundbreaking projects and contribute to the development of new initiatives * A culture that prioritizes growth and development, with a focus on employee well-being and satisfaction **Work Environment and Company Culture Highlights:** * A vibrant and inclusive workplace that values diversity and inclusion * A culture that prioritizes growth and development, with a focus on employee well-being and satisfaction * Opportunities to engage in groundbreaking projects and contribute to the development of new initiatives * A dynamic and fast-paced work environment that requires adaptability and flexibility * A team-oriented culture that values collaboration and teamwork **Compensation, Perks, and Benefits:** * Competitive hourly rate of $18/hour * Health, dental, and vision plans * Amazing work-life balance with 4 weeks of Paid Time Off * 9 Paid Company Holidays with 2 floating holidays * 401K Programs with employer match * Personal assistant programs for support in a healthy personal and work life **Why Join blithequark?** At blithequark, we're committed to providing equal opportunities to all qualified applicants, regardless of race, color, religion, sex, national origin, disability, or any other legally protected characteristics. We're proud to be an equal-opportunity employer and are dedicated to creating a workplace that values diversity and inclusion. If you need accommodation during the interview process, please let us know. We're committed to providing a fair and inclusive hiring process for all candidates. **Ready to Join the blithequark Team?** If you're a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Join our team of trailblazers and visionaries and be part of a dynamic and fast-paced work environment that requires adaptability and flexibility. Apply now and take the first step towards a rewarding career at blithequark! Apply for this job