**Job Title:** Remote - Bilingual (Spanish) Automotive Customer Service Representative at blithequark

**Job Description:**

About blithequark

At blithequark, we're a global, digital business services company that's dedicated to helping the world's best brands streamline their business in meaningful and sustainable ways. With over 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Benefits of Working with blithequark

We're proud to offer a range of benefits that make us a great place to work. These include: * Paid Training: We invest in our employees' development and provide comprehensive training to help you succeed in your role. * Competitive Wages: We offer competitive salaries that reflect your skills and experience. * Full Benefits: We provide a range of benefits, including medical, dental, vision, 401k, and more. * Paid Time Off: We believe in work-life balance and offer paid time off to help you recharge. * Employee Wellness and Engagement Programs: We're committed to supporting your physical and mental well-being, as well as your career development.

About the Role

As a Bilingual (Spanish) Customer Service Representative at blithequark, you'll be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. You'll work in a collaborative and engaging environment, interacting with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you'll discover your potential can take you anywhere you want to go.

Did You Know?

Our Chief Client Officer started her career at blithequark as an agent and advanced to the pinnacle of the company. At blithequark, the sky is the limit! We're committed to helping our employees grow and develop their careers, and we're proud to offer a range of opportunities for advancement.

Your Responsibilities

As a Bilingual (Spanish) Customer Service Representative, your main responsibility will be to find innovative ways to respond to varying questions, issues, and concerns. This will involve: * Connecting with customers via phone, email, chat, and social media to resolve their questions or concerns (English & Spanish) * Calmly attempting to resolve and de-escalate any issues * Escalating interactions when necessary and appropriate * Responding to requests for assistance and/or possible processing payments * Tracking all call-related information for auditing and reporting purposes * Providing feedback on call issues * Upselling if required

We're Looking for Fearless People

We're looking for people who are inspired to deliver only the best in all that they do. If you're a motivated and enthusiastic individual who is passionate about providing exceptional customer service, we want to hear from you.

Requirements

To be successful in this role, you'll need: * 6 months of customer service experience (preferred) * Over 18 years of age * Ability to type 25 wpm * High School Graduate or GED * Comfort with desktop computer systems * Proven oral and written communication skills * English and Spanish language proficiency * Logical problem-solving skills * Ability to navigate Windows operating systems * Organization and work prioritization skills

Work from Home Requirements

To work from home, you'll need: * A minimum subscribed download rate of 25.0 Mbps * A minimum subscribed upload rate of 10.0 Mbps * An ISP with no packet loss and ping under 50ms * Internet connections that are not Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P, or VPN * Proof of internet speed * A clean and quiet workspace

Be Part of Our blithequark Family

At blithequark, we're committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We're proud to offer a range of benefits and programs that support your physical and mental well-being, as well as your career development.

Equal Opportunity Employer

blithequark is an Equal Opportunity Employer and welcomes applications from diverse candidates.

Apply Now!

If you're a motivated and enthusiastic individual who is passionate about providing exceptional customer service, we want to hear from you. Apply now to join our team as a Bilingual (Spanish) Customer Service Representative at blithequark! Apply for this job