**Experienced Full Stack Data Entry Specialist – Airlines Operations and Customer Service**
At blithequark, we're on a mission to revolutionize the aviation industry by providing exceptional customer experiences and fostering a culture of inclusivity and diversity. As a leading airline, we're committed to connecting people and uniting the world, and we're looking for talented individuals to join our team. If you're passionate about delivering top-notch customer service and have a knack for data entry, we want to hear from you!
**About blithequark**
blithequark is a global airline that operates in numerous locations around the world, serving millions of customers and employing tens of thousands of staff. Our shared purpose is to connect people and unite the world, and we're dedicated to making a positive impact in the communities we serve. We believe that a diverse and inclusive workforce is essential to our success, and we're committed to creating a workplace where everyone can thrive.
**Our Careers**
At blithequark, we offer an aggressive benefits package designed to keep you happy, healthy, and well-traveled. From employee-run Business Resource Group (BRG) groups to world-class benefits like parental leave, 401k, and travel privileges, we're a one-of-a-kind place to work. Our HR team is passionate about developing our diverse, inclusive, and equitable workplace, where every employee can pursue their professional goals and make a meaningful contribution to our success.
**Key Responsibilities**
As an Experienced Full Stack Data Entry Specialist, you'll play a critical role in supporting our airlines operations and customer service teams. Your key responsibilities will include:
* Riding fitness, well-being, and fairness targets through local employee projects and onsite activities
* Developing playbooks to tune quality practices and optimize employee reviews tied to business targets
* Leading efforts to coordinate logistics with local stakeholders, group volunteers, and multi-seller representatives in support of essential well-being projects
* Monitoring quality practices and effects through reporting and preparing management briefings on results
* Helping guide control of fulfillment to drive advanced experiences
* Collaborating with a range of cross-functional relationships both internal and external for mission readiness
* Serving as branch liaison for all local employee projects and acting as point person
* Supporting group leads on mission implementations and deliverables and upholding exceptional service standards
* Working with a successful team in support of well-being, benefits operations, service delivery, communications, and administrative services throughout H&W programs
* Travel: Benefits Roadshows (U.S. only) - 25%
* Managing logistics and execution of activities, such as seller support
* Managing fine assessments on fulfillment and engagement through surveys and monitoring reports
* Collaborating with the team for mission control on local implementations and tuning deliverables
* Serving as central point person for all branch-subsidized activities and logistics
* Leading training for volunteers for branch projects
* Creating mission playbooks and controlling annual roadmap planning
**Job Qualifications**
blithequark values diverse perspectives and encourages everyone who meets the minimum qualifications to apply. While having the desired qualifications makes for a stronger candidate, we encourage candidates who may not meet them to apply. We're always looking for people who will bring something new to the table.
**What's needed to succeed (Minimum Qualifications):**
* Bachelor's degree or four years of applicable work experience
* Proven understanding of mission planning, organization, communication, file monitoring, and customer service
* Outstanding customer service, critical thinking, problem-solving, and decision-making skills, as well as excellent verbal and written communication skills
* Must be legally eligible to work in the United States for any organization without sponsorship
* The successful completion of an interview required to satisfy task qualification
* Reliable, punctual attendance is a critical characteristic of the position
**What will help you stand out from the pack (Preferred Qualifications):**
* Health and well-being, reporting, operations, communications, HR experience, business knowledge, technical, and reporting capabilities
**Equal Employment Opportunity**
blithequark is an equal opportunity employer. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected characteristics as required by relevant law. We will ensure that people with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions.
**How to Apply**
If you're passionate about delivering exceptional customer service and have a knack for data entry, we want to hear from you! Apply now to join our team and start your uniquely blithequark professional journey!
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