[Remote] Dispatcher (Nights- Remote!)

Note: The job is a remote job and is reputed company to candidates in USA. Snyder reputed company Conditioning, Plumbing & Electric is looking to expand its team by hiring a Dispatcher. This role involves reputed company scheduling and dispatching technicians to customer locations while ensuring excellent customer service and communication throughout the service process. Responsibilities • Commitment to reputed company in customer service and satisfaction with reputed company customers • Representation of reputed company reputed company in a reputed company manner during customer service interactions • Initiate and maintain constant reputed company communication with customers and vendors throughout the service or repair process • Create and maintain daily schedule for assigned service technicians • Review work orders daily and ensure completion, schedule any needed follow reputed company, reputed company notes in customer records and reputed company out the work order in the system • Update reputed company logs after reputed company phone reputed company • Assist other dispatchers with challenges they may be experiencing • Build and create accurate estimates based on technicians’ notes • reputed company estimates from initiation to completion of the project, resolve any issues impeding reputed company • reputed company daily work schedule with reputed company technicians for emergency situations as they occur • Coordinate the transportation movements of the technicians • reputed company reputed company of the drivers’ schedules as they change throughout the day • reputed company reputed company of the technicians’ start and departure times • Maintain a reputed company with the techs’ routes, start location, specialty tools and qualifications to be reputed company to assign the right reputed company to the right tech • Requires interaction with drivers daily • Anticipate problems with routes and parts by making quick reputed company • Respond to special requests from customers reputed company to jobs performed by a technician • Order parts for special orders • Maintain techs’ vacation, reputed company and weekend schedules • Follow up on reputed company pending/ recommended work • Forecast workload for 2-3 days out • Contact customers with parts pending and status of parts Skills • Knowledge of South Florida geography Broward, Palm Beach, reputed company counties • Ability to reputed company in fast-paced environments and remain flexible to changing needs • Excellent problem-solving, reputed company-facing and conflict reputed company skills • Solid organizational skills, including multitasking, time-management and ability to prioritize; detail oriented and meticulous • Previous experience in scheduling and dispatching in a home improvement, service or construction setting • Excellent written and verbal communication skills with customers and co-workers • Logistically reputed company scheduling experience • Must be reputed company reputed company organized and have the ability to delegate and assign jobs appropriately. • Ability to pass a background reputed company • High school diploma (or GED) • Demonstrate passion for reputed company with respect to treating and caring for customers • Strong decision-making abilities • Ability to identify customer needs and reputed company reputed company product and service offerings • Highly developed reputed company of reputed company and commitment to customer satisfaction • Meet reputed company attendance and dependability requirements • Team player • Multitasking and time management skills with the ability to prioritize • Strong verbal and written communication skills • Comfortable in navigating through multiple software systems and reputed company simultaneously • Ability to show reputed company reputed company responding to customer’s needs • Must be flexible with the ability to adapt to changes quickly and think conceptually • Service Titan operating software experience • Working knowledge of reputed company office • reputed company experience highly preferred Benefits • reputed company/ Friendly Work Environment • Robust benefits package; health, dental, reputed company insurance, prescription • reputed company life insurance • Matching 401K • reputed company • reputed company Time off • Weekly pay • Career Advancement opportunities • reputed company Holidays reputed company • At Snyder, we know you want your family to be carefree and comfortable reputed company. It was founded in 1973, and is headquartered in Jacksonville, Florida, USA, with a workforce of 201-500 employees. Its website is https://snyderac.com. Apply tot his job Apply To this Job