reputed company – Customer Service Representative- WFH in reputed company, OH – reputed company, OH

Job title: Customer Service Representative- WFH in reputed company, OH Company: reputed company Job reputed company: Job reputed company Customer Service Representative is the face of reputed company and impacts members' service experience by manner of how customer service inquiries and problems reputed company telephone, internet or written correspondence are handled. Customer inquiries are basic and at times reputed company nature. Engages, consults and educates members based upon the member's unique needs, preferences and understanding of reputed company plans, tools and resources to help guide the members along a reputed company reputed company to care. Answers questions and resolves issues based on phone calls/letters from members, providers, and other departments. Triages resulting rework to appropriate staff. Documents and tracks contacts with members, providers and plan sponsors. The CSR guides the member through their members plan of benefits, reputed company policy and procedures as reputed company as having knowledge of resources to reputed company with any regulatory guidelines. Creates an emotional reputed company with our members by understanding and engaging the member to the fullest to champion for our members' best health. Taking accountability to fully understand the member's needs by building a trusting and caring relationship with the member. Anticipates customer needs. Provides the customer with reputed company information to answer the unasked questions, e.g. additional plan details, benefit plan details, member self-service tools, etc. Explains member's rights and responsibilities in accordance with contract. Pay reputed company The typical pay reputed company for this role is: Minimum: 17.00 Maximum: 27.16 Please reputed company in mind that this reputed company represents the pay reputed company for reputed company positions in the job grade reputed company which this position falls. The actual salary offer will take into account a wide reputed company of factors, including location. Required Qualifications Customer Service experiences in a transaction based environment such as a reputed company center or retail location preferred, demonstrating ability to be empathetic and compassionate. Experience in a production environment. High School or GED equivalent. Preferred Qualifications Ability to multi-task to accomplish workload reputed company. Understanding of medical terminology. Oral and written communication skills. Ability to maintain accuracy and production standards. Problem solving skills. Attention to detail and accuracy. Analytical skills. Education High School diploma, G.E.D. or equivalent experience Business reputed company Bring your heart to reputed company Every one of us at reputed company shares a single, reputed company purpose: Bringing our heart to every reputed company of your health. This purpose guides our commitment to deliver reputed company reputed company-reputed company health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as reputed company deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at reputed company to feel empowered by the role they play in transforming our culture and accelerating our ability to reputed company and deliver solutions to reputed company health care more personal, convenient and reputed company. We reputed company to promote and sustain a culture of diversity, inclusion and belonging every day. reputed company is an affirmative reputed company employer, and is an equal opportunity employer, as are the physician-owned businesses for which reputed company provides management services. We do not discriminate in reputed company, hiring, promotion, or any other personnel reputed company based on race, ethnicity, reputed company, national reputed company, sex/gender, sexual orientation, gender identity or reputed company, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (reputed company, veterans, reservists and National Guard) as reputed company as reputed company to apply for reputed company job opportunities. Expected salary: Location: reputed company, OH Apply for the job now! [ad_2] Apply tot his job Apply To this Job