Experienced Remote Customer Service Representative - Property and Casualty Insurance Specialist for Dynamic Growth and Development

Introduction to blithequark

At blithequark, we are passionate about delivering exceptional customer experiences and driving business growth through our innovative approach to property and casualty insurance. As a leader in the industry, we are committed to fostering a culture of excellence, integrity, and teamwork. Our mission is to provide top-notch insurance solutions that meet the evolving needs of our customers, while promoting a work environment that is engaging, inclusive, and rewarding for our employees.

Job Overview

We are seeking a highly skilled and motivated Remote Customer Service Representative - Property and Casualty Insurance Specialist to join our team. As a key member of our customer-facing team, you will play a vital role in providing exceptional service to our customers, addressing their insurance needs, and driving sales growth. This is a 100% remote position, including training, offering the flexibility to work from the comfort of your own home. If you are a results-driven individual with a passion for delivering outstanding customer experiences and a strong background in sales, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Manage inbound email, chat, and phone inquiries from customers to provide solutions for their property and casualty insurance needs.
• Build rapport with potential customers to reinforce the value of blithequark's brand and our insurance products.
• Manage time and other resources effectively to ensure sales goals are met consistently.
• Handle all interactions promptly and efficiently to minimize wait times and provide a seamless customer experience.
• Build strong knowledge of products and services offered by blithequark to provide accurate and informative responses to customer inquiries.
• Collaborate with internal teams to resolve customer complaints and concerns in a professional and courteous manner.

Essential Qualifications

To be successful in this role, you will need to possess the following essential qualifications:

• Current active resident property and casualty insurance license (General P&C, NOT Personal Lines) in a minimum of 25 to 50 states.
• 2+ years of sales experience, preferably in an inbound service environment or the insurance industry.
• Proven attendance reliability and a flexible schedule to work evenings and weekends.
• High school diploma or GED.
• Strong written, verbal, interpersonal, and phone communication skills.

Preferred Qualifications

While not required, the following preferred qualifications will be considered an asset:

• Proven sales success within an inbound service environment, preferably a direct sales environment.
• Insurance industry sales experience.
• Service industry and/or Contact Center experience.
• Ability to operate in a fast-paced, multi-tasking environment with deadlines.
• Excellent tracking, follow-up, negotiating, and relationship-building skills.
• Demonstrated ability to consistently overcome objections.
• Articulate, professional, and possesses a strong quality sales mindset with attention to detail.
• Proven history of adherence to corporate policies, procedures, and guidelines.
• Strong computer background using MS Word, Excel, and Internet.

Career Growth and Development Opportunities

At blithequark, we are committed to the growth and development of our employees. As a Remote Customer Service Representative - Property and Casualty Insurance Specialist, you will have access to:

• Comprehensive training programs to enhance your skills and knowledge.
• Ongoing coaching and feedback to support your career growth.
• Opportunities for advancement and professional development within the company.
• A dynamic and supportive work environment that encourages collaboration and innovation.

Work Environment and Company Culture

At blithequark, we pride ourselves on our positive and inclusive work environment. As a remote employee, you will be part of a virtual team that values teamwork, open communication, and mutual respect. Our company culture is built on the following core values:

• Customer-centricity: We put our customers at the heart of everything we do.
• Integrity: We operate with honesty, transparency, and ethics in all our interactions.
• Teamwork: We collaborate and support each other to achieve our goals.
• Innovation: We encourage creativity, innovation, and continuous improvement.

Compensation and Benefits

We offer a competitive compensation package, including:

• $20 per hour.
• Opportunities for performance-based bonuses and incentives.
• Comprehensive benefits package, including health, dental, and vision insurance.
• 401(k) retirement savings plan with company match.
• Paid time off and holidays.

Conclusion

If you are a motivated and customer-focused individual with a passion for sales and insurance, we encourage you to apply for this exciting opportunity to join our team as a Remote Customer Service Representative - Property and Casualty Insurance Specialist. At blithequark, we offer a dynamic and supportive work environment, comprehensive training and development opportunities, and a competitive compensation package. Don't miss out on this chance to take your career to the next level and apply today!