Experienced Remote Customer Service Representative - Property and Casualty Insurance Specialist for Dynamic Growth and Development

Introduction to blithequark

At blithequark, we are passionate about delivering exceptional customer experiences and driving business growth through innovative solutions. As a leader in the industry, we are committed to fostering a culture of excellence, integrity, and teamwork. Our mission is to provide top-notch services that exceed our customers' expectations, and we are seeking a talented and dedicated Remote Customer Service Representative to join our team.

Job Overview

We are excited to offer a 100% remote position for a Customer Service Representative specializing in Property and Casualty (P&C) insurance. As a key member of our team, you will work directly with customers to provide solutions for their insurance needs, manage inbound calls and other leads, and optimize sales to drive business growth. If you have a passion for delivering exceptional customer experiences, a strong background in sales, and excellent communication skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Manage inbound email, chat, and phone inquiries from customers to sell P&C insurance policies and provide solutions for their insurance needs.
• Manage time and resources effectively to meet sales goals consistently and minimize wait times.
• Build rapport with potential customers to reinforce the value of blithequark's brand and our insurance products.
• Develop strong knowledge of products and services offered to provide accurate and helpful information to customers.
• Handle all interactions promptly and effectively to ensure customer satisfaction and loyalty.

Essential Qualifications

To be successful in this role, you must have:

• A current active resident property and casualty insurance license (General P&C, NOT Personal Lines) in a minimum of 25 to 50 states.
• At least 2 years of sales experience, preferably in an inbound service environment or the insurance industry.
• Proven attendance reliability and a flexible schedule to work evenings and weekends.
• High school diploma or GED.
• Strong written, verbal, interpersonal, and phone communication skills.

Preferred Qualifications

While not required, the following qualifications are preferred:

• Proven sales success within an inbound service environment, preferably a direct sales environment.
• Insurance industry sales experience.
• Service industry and/or Contact Center experience.
• Ability to operate in a fast-paced, multi-tasking environment with deadlines.
• Excellent tracking, follow-up, negotiating, and relationship-building skills.
• Demonstrated ability to consistently overcome objections.
• Articulate, professional, and possesses a strong quality sales mindset with attention to detail.
• Proven history of adherence to corporate policies, procedures, and guidelines.
• Strong computer background using MS Word, Excel, and Internet.

Career Growth and Development

At blithequark, we are committed to the growth and development of our employees. As a Remote Customer Service Representative, you will have access to:

• Comprehensive training programs to enhance your skills and knowledge.
• Ongoing coaching and feedback to support your career growth.
• Opportunities for advancement and professional development.
• A dynamic and supportive team environment that fosters collaboration and innovation.

Work Environment and Company Culture

At blithequark, we pride ourselves on our positive and inclusive company culture. As a remote employee, you will be part of a virtual team that values:

• Flexibility and work-life balance.
• Open communication and transparency.
• Teamwork and collaboration.
• Continuous learning and development.
• Recognition and rewards for outstanding performance.

Compensation and Benefits

We offer a competitive compensation package, including:

• A hourly rate of $20 per hour.
• Opportunities for bonuses and incentives based on performance.
• Comprehensive benefits package, including health, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Paid time off and holidays.

Conclusion

If you are a motivated and customer-focused individual with a passion for sales and insurance, we encourage you to apply for this exciting opportunity. As a Remote Customer Service Representative at blithequark, you will have the chance to work with a dynamic team, develop your skills and knowledge, and contribute to the growth and success of our company. Don't miss out on this opportunity to take your career to the next level – apply now and join our team of dedicated professionals!