**Experienced Customer Service Representative - Work From Home Opportunity with Blithequark**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in a dynamic, fast-paced environment where no two days are the same? Look no further! Blithequark, a pioneering 100% union label supplemental benefits company, is seeking an experienced Customer Service Representative to join our team of dedicated professionals. **About Blithequark** Blithequark is a trailblazer in the benefits industry, specializing in providing supplemental and permanent benefits to hard-working families for over 60 years. With a client base that includes over 40,000 unions and associations internationally, we've established ourselves as a trusted partner in the industry. Our commitment to excellence, innovation, and customer satisfaction has earned us a reputation as a leader in our field. **Job Summary** As a Customer Service Representative at Blithequark, you will be the face of our company, interacting with clients, union members, and internal stakeholders to provide exceptional service and support. Your primary responsibilities will include: * Inbound and outbound calling to engage with clients and union members * Setting appointments and conducting presentations to promote our benefits * Utilizing basic computer knowledge to complete necessary paperwork and tasks * Participating in quality control initiatives to ensure exceptional service standards * Collaborating with leadership to develop and implement strategies for growth and improvement **Key Responsibilities:** * Respond to client inquiries and resolve issues in a timely and professional manner * Develop and maintain strong relationships with clients and union members * Conduct presentations to promote our benefits and services * Utilize basic computer knowledge to complete paperwork and tasks * Participate in quality control initiatives to ensure exceptional service standards * Collaborate with leadership to develop and implement strategies for growth and improvement * Stay up-to-date on industry trends and developments to provide informed guidance to clients **Essential Qualifications:** * Good verbal communication skills, with the ability to effectively communicate with clients, union members, and internal stakeholders * Excellent customer relation and communication skills, with a focus on delivering exceptional service experiences * Upbeat and positive attitude, with great energy and a passion for customer service * Ability to interact effectively with people and groups, including clients, union members, and internal stakeholders * Strong customer service and/or sales experience, preferably in a benefits or insurance industry setting * Ability to maintain good customer relations and build strong relationships with clients and union members * Legally authorized to work in the US/Canada **Preferred Qualifications:** * Experience working in a remote or work-from-home environment * Familiarity with benefits or insurance industry software and systems * Strong analytical and problem-solving skills, with the ability to think critically and creatively * Ability to work effectively in a team environment, with a focus on collaboration and communication * Strong leadership skills, with the ability to motivate and inspire team members **Skills and Competencies:** * Excellent communication and interpersonal skills * Strong customer service and sales skills * Ability to work effectively in a fast-paced, dynamic environment * Strong analytical and problem-solving skills * Ability to think critically and creatively * Strong leadership and team management skills * Ability to maintain confidentiality and handle sensitive information **Career Growth Opportunities and Learning Benefits:** * Opportunities for professional growth and development, including training and education programs * Collaborative and dynamic work environment, with a focus on teamwork and communication * Recognition and rewards for outstanding performance and contributions * Opportunities to participate in company-wide initiatives and projects * Access to industry-leading software and systems, with ongoing training and support **Work Environment and Company Culture:** * Blithequark is a remote-friendly company, with a flexible work schedule and option to work from home * Collaborative and dynamic work environment, with a focus on teamwork and communication * Recognition and rewards for outstanding performance and contributions * Opportunities to participate in company-wide initiatives and projects * Access to industry-leading software and systems, with ongoing training and support **Compensation, Perks, and Benefits:** * Competitive salary and performance-based monthly bonuses * Full benefits package, including medical, dental, and vision coverage * 100% remote work option, with a flexible work schedule * Weekly pay and performance-based monthly bonuses * Chance to earn a free trip for you and a guest to the Bahamas, Cancun, Las Vegas, and other exciting locations for a yearly company convention * Opportunities for professional growth and development, including training and education programs **How to Apply:** If you're a customer service enthusiast with a passion for delivering exceptional experiences, we want to hear from you! Apply now to join our team of dedicated professionals at Blithequark. Interviews will be held via Zoom due to COVID-19. Don't miss this opportunity to join a dynamic and innovative company that's changing the face of the benefits industry. Apply now and take the first step towards a rewarding and challenging career with Blithequark! Apply for this job