**Experienced Customer Service Representative – Work From Home Opportunity at blithequark**
Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a dynamic, fast-paced environment where no two days are ever the same? If so, we invite you to join blithequark, a pioneering 100% union label supplemental benefits company that has been revolutionizing the industry for over 60 years.
As a Customer Service Representative at blithequark, you will be at the forefront of our mission to provide unparalleled support to our clients and their members. With a client base that spans over 40,000 unions and associations internationally, we offer a unique opportunity to make a meaningful impact while working from the comfort of your own home.
**About blithequark**
blithequark is a trailblazing company that has been at the forefront of the supplemental benefits industry for decades. Our commitment to excellence, innovation, and customer satisfaction has earned us a reputation as a trusted partner for unions and associations worldwide. With a strong focus on leadership development and employee growth, we offer a supportive and inclusive work environment that fosters collaboration, creativity, and success.
**Key Responsibilities**
As a Customer Service Representative at blithequark, your daily activities will include:
* Inbound and outbound calling to engage with clients and their members
* Setting appointments and conducting presentations to promote our benefits
* Utilizing basic computer knowledge to complete necessary paperwork and quality control tasks
* Developing leadership skills through training and mentorship programs
* Collaborating with cross-functional teams to drive business results and improve customer satisfaction
**Essential Qualifications**
To succeed in this role, you will need:
* Excellent verbal communication skills and a strong ability to build rapport with clients and their members
* Proven customer service and sales experience, preferably in a similar industry
* A positive attitude, high energy, and a passion for delivering exceptional customer experiences
* Strong interpersonal skills, with the ability to interact effectively with all levels of management and employees
* Legally authorized to work in the US/Canada
* A strong work ethic, with a commitment to meeting and exceeding performance targets
**Preferred Qualifications**
While not essential, the following qualifications would be highly desirable:
* Experience working in a union label or supplemental benefits environment
* Familiarity with customer relationship management (CRM) software and other relevant tools
* A degree in a related field, such as business, communications, or marketing
**Benefits and Perks**
As a valued member of the blithequark team, you can expect:
* Full benefits package, including medical, dental, and vision coverage
* 100% remote work arrangement, with the flexibility to work from home
* Weekly pay and performance-based monthly bonuses
* Opportunities to earn a free trip for you and a guest to exciting destinations, such as the Bahamas, Cancun, and Las Vegas
* Ongoing training and development opportunities to enhance your skills and career prospects
**Interview Process**
Due to the ongoing COVID-19 pandemic, interviews will be conducted via Zoom. We are committed to ensuring a safe and inclusive interview process that allows you to showcase your skills and personality.
**How to Apply**
If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
**Equal Employment Opportunity**
blithequark is an equal employment opportunity employer, committed to diversity, equity, and inclusion. We welcome applications from qualified candidates of all backgrounds, ages, and abilities.
Apply for this job