Experienced Customer Service Representative – Work from Home Opportunity with Leading Insurance and Supplemental Benefits Provider at blithequark
Introduction to blithequark
Imagine being part of a team that has been a leading provider of insurance and supplemental benefits for over 68 years, serving over 40,000 labor unions and more than 5 million members. blithequark is a company that values transparency, integrity, and unbeatable customer service, making it a premier workplace in North America. With an A+ Superior Rating by AM Best for its financial strength and over $58.9 billion in force, blithequark is the ideal place to build a fulfilling career. Consistently voted one of the best places to work, with Best Workplace awards in 2017, 2018, and 2019, and named the 24th Happiest Places to Work by Forbes Magazine, blithequark offers a unique work environment that fosters growth, learning, and success.
Job Overview
We are currently seeking service-minded individuals with excellent communication skills to fill several customer service representative positions. As a customer service representative at blithequark, you will be responsible for providing top-notch service to our clients, responding to inquiries, and resolving issues in a professional and courteous manner. If you have a passion for helping others, are self-motivated, and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity.
Key Responsibilities
- Respond to inbound and outbound calls, setting appointments, and performing presentations to members of unions that request our benefits
- Utilize basic computer knowledge to complete necessary paperwork, quality control, and leadership development tasks
- Provide exceptional customer service, ensuring that all client inquiries are addressed in a timely and professional manner
- Meet and exceed sales targets, contributing to the growth and success of blithequark
- Participate in ongoing training and development programs to enhance skills and knowledge
Essential Qualifications
- Strong communication and interpersonal skills, with the ability to build rapport with clients and colleagues
- Time management and organizational skills, with the ability to prioritize tasks and meet deadlines
- 18+ years of age, with a high school diploma (higher education preferred but not required)
- Must pass a background check, with a clean and stable work history
- Customer service and/or retail experience preferred but not required, with a willingness to learn and adapt to new situations
Preferred Qualifications
- Previous experience in sales, customer service, or a related field, with a proven track record of success
- Strong technical skills, with proficiency in Microsoft Office and other software applications
- Excellent problem-solving and conflict resolution skills, with the ability to think critically and outside the box
- A strong work ethic, with a commitment to delivering exceptional results and exceeding expectations
What We Offer
At blithequark, we believe in rewarding our employees for their hard work and dedication. As a customer service representative, you can expect:
- Weekly advances and bonuses, with a first-year average income of $55K
- Long-term career progression, with opportunities for advancement and professional growth
- Flexible work hours, with the option to work from home and create a schedule that suits your needs
- Residual income, with the potential to earn additional income through sales and referrals
- Full health benefits, including medical, dental, and vision coverage
- Hands-on 1-on-1 training, with ongoing support and development to help you succeed
- Proprietary leadership training via blithequark's patented Leadership Academy, with access to exclusive resources and mentorship
- All-expenses-paid yearly office trips to exciting and exotic locations, with opportunities to network and build relationships with colleagues and industry leaders
Career Growth Opportunities
At blithequark, we are committed to helping our employees grow and develop in their careers. With a range of training and development programs, including our patented Leadership Academy, you will have access to the tools and resources you need to succeed. Whether you are looking to advance in your current role or explore new opportunities, we encourage you to take advantage of our career growth opportunities and reach your full potential.
Work Environment and Company Culture
At blithequark, we pride ourselves on our positive and supportive work environment. With a strong focus on teamwork, collaboration, and open communication, we foster a culture that is inclusive, respectful, and empowering. Our employees are our greatest asset, and we are committed to providing a work environment that is challenging, rewarding, and fun. From our annual office trips to our regular team-building activities, we believe in creating a sense of community and camaraderie that extends beyond the workplace.
Compensation, Perks, and Benefits
At blithequark, we offer a comprehensive compensation package that includes a competitive salary, bonuses, and benefits. With a range of perks and incentives, including flexible work hours, remote work options, and all-expenses-paid office trips, we believe in rewarding our employees for their hard work and dedication. From our full health benefits to our proprietary leadership training, we are committed to providing a total rewards package that is unmatched in the industry.
How to Apply
If you are a motivated and service-minded individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for this exciting role. With a strong focus on customer service, sales, and leadership development, this position is ideal for someone who is looking to build a fulfilling career with a leading provider of insurance and supplemental benefits. Please submit your application, including your resume and a cover letter, to be considered for this opportunity.
Conclusion
At blithequark, we are committed to providing our employees with a work environment that is challenging, rewarding, and fun. With a range of career growth opportunities, a comprehensive compensation package, and a positive and supportive company culture, we believe that we offer a unique and exciting opportunity for service-minded individuals who are looking to build a fulfilling career. If you are looking for a company that values transparency, integrity, and unbeatable customer service, we encourage you to apply for this exciting role and join our team of dedicated and passionate professionals.
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