**Experienced Full Stack Virtual Customer Account Manager Sales Representative – Web & Cloud Application Development**
Are you a highly motivated and results-driven sales professional looking to take your career to the next level in a dynamic and innovative company? Do you have a passion for building strong relationships with customers and driving business growth through exceptional sales and account management skills? If so, we have an exciting opportunity for you to join blithequark as a Virtual Customer Account Manager Sales Representative.
**About blithequark**
blithequark is a leading provider of innovative media and technology solutions, driving innovation and revolutionizing industries through cutting-edge products and services. As a Fortune 50 leader, we offer a wide range of career opportunities across various locations and disciplines. Our company culture is built on teamwork, innovation, and a passion for delivering exceptional customer experiences. If you share our values and are looking for a challenging and rewarding career, we want you to fast-forward your career at blithequark.
**Job Summary**
As a Virtual Customer Account Manager Sales Representative, you will play a critical role in supporting blithequark's efforts to retain and grow our existing customer base. You will act as a business partner to existing customers, driving increased sales and revenue through solution-based selling and account management via the telephone. Your primary focus will be on building strong relationships with customers, identifying new sales opportunities, and delivering exceptional customer experiences.
**Core Responsibilities**
* Retain business customers by mining and growing accounts through solution-based selling and account management via the telephone
* Make outbound calls to accounts to achieve sales quota metrics
* Prepare sales documentation, activity reports, and forecasts as required
* Create proposals for customers related to proposed solutions and new sales opportunities
* Develop customer relationships through regular customer contact via the telephone
* Drive both sales growth and account retention by introducing various products and services available through blithequark
* Document effectively and accurately conversations and contact information into client management systems
* Work with customers to minimize down-grading or leaving blithequark
* Ability to function in a closely monitored environment, including continual monitoring of customer calls and productivity levels
* Regular, consistent, and punctual attendance, including nights, weekends, variable schedules, and overtime as necessary
* Other duties and responsibilities as assigned
**Employees at blithequark are expected to:**
* Understand our Operating Principles and make them the guidelines for how you do your job
* Own the customer experience, thinking and acting in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services
* Know your stuff, being enthusiastic learners, users, and advocates of our game-changing technology, products, and services, especially our digital tools and experiences
* Win as a team, making big things happen by working together and being open to new ideas
* Be an active part of the Net Promoter System, a way of working that brings more employee and customer feedback into the company, by joining huddles, making call backs, and helping us elevate opportunities to do better for our customers
* Drive results and growth
* Respect and promote inclusion & diversity
* Do what's right for each other, our customers, investors, and our communities
**Additional Requirements:**
* Demonstrates the ability to work independently with little or no supervision
* In a virtual environment, blithequark requires a minimum 100mbps speed, which is capable of being hard-wired into the provided equipment, either through a direct wall input or your router
* Must have a "home office" space in your home (see Home Office Requirements below)
* Home Office Requirements:
+ Have a quiet work area in a location that provides privacy from other people, activities, and noise
+ Have a steady work surface
+ Have a comfortable chair
+ Adequate lighting
+ Fast and reliable internet service. If you live within the blithequark footprint, this is largely covered as part of your employee benefits
**Must reside in blithequark's West Division for this position, which includes the states of Arizona, Iowa, Idaho, Kansas, Minnesota, Missouri, Montana, North Dakota, Nebraska, New Mexico, Nevada, Oklahoma, Texas, Utah, Wisconsin, and Wyoming.**
**Disclaimer:**
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.
**Skills:**
* Adaptability
* Communication
* Critical Thinking Problem Solving
* Customer-Focused
* Persuasion
* Professional Integrity
* Resilience
* Technical Knowledge
* Workplace Organization
**Compensation:**
* Base Pay: $16.00
* Total Target Compensation (Base Pay plus Targeted Commission): $29.22
* Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
* Base pay is one part of the Total Rewards that blithequark provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, blithequark provides best-in-class Benefits to eligible employees.
**Education:**
* High School Diploma / GED
**Certifications (if applicable):**
* Relevant Work Experience: 2-5 Years
**Equal Opportunity Employer:**
blithequark is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
**Apply Now:**
If you are a motivated and results-driven sales professional looking for a challenging and rewarding career, we encourage you to apply for this exciting opportunity to join blithequark as a Virtual Customer Account Manager Sales Representative.
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