**Experienced Customer Service Representative - Work From Home Opportunity at blithequark**
Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in a dynamic, fast-paced environment where no two days are ever the same? Look no further than blithequark, a pioneering 100% union label supplemental benefits company that has been revolutionizing the industry for over 60 years.
As a customer service representative at blithequark, you will play a vital role in providing top-notch support to our valued clients, including over 40,000 unions and associations internationally. With a focus on inbound and outbound calling, setting appointments, and performing presentations to members of unions, you will have the opportunity to make a real impact and build lasting relationships.
**About blithequark**
blithequark is a trailblazing company that has been at the forefront of providing supplemental and permanent benefits to hard-working families for decades. Our commitment to excellence, innovation, and customer satisfaction has earned us a reputation as a leader in the industry. With a global presence and a diverse client base, we offer a unique and exciting work environment that is perfect for customer service professionals who are passionate about making a difference.
**Key Responsibilities**
As a customer service representative at blithequark, your daily activities will include:
* Inbound and outbound calling to engage with clients and provide exceptional support
* Setting appointments and scheduling presentations to members of unions
* Performing presentations to promote our benefits and services
* Completing necessary paperwork and documentation
* Participating in quality control initiatives to ensure exceptional service delivery
* Collaborating with colleagues to achieve team goals and objectives
* Engaging in leadership development opportunities to enhance your skills and knowledge
**Essential Qualifications**
To succeed in this role, you will need to possess:
* Excellent verbal communication skills, with the ability to effectively engage with clients and colleagues
* Strong customer relations and communication skills, with a focus on building trust and rapport
* A positive and upbeat attitude, with a passion for delivering exceptional experiences
* The ability to interact effectively with people and groups, including all levels of management and employees
* Good computer knowledge and basic computer skills
* Legally authorized to work in the US/Canada
**Preferred Qualifications**
While not essential, the following qualifications would be highly desirable:
* Customer service and/or customer sales experience, preferably in a similar industry
* Experience working in a fast-paced, dynamic environment
* Strong problem-solving and conflict resolution skills
* Ability to work independently and as part of a team
* Familiarity with CRM software and other customer service tools
**Benefits**
As a customer service representative at blithequark, you can expect:
* Full benefits, including health, dental, and vision coverage
* 100% remote work, with the flexibility to work from home
* A flexible work schedule, with the option to work from home
* Weekly pay and performance-based monthly bonuses
* The chance to earn a free trip for you and a guest to exciting locations, including the Bahamas, Cancun, Las Vegas, and more
* Opportunities for career growth and development, including leadership training and mentorship
**Interview Process**
Interviews will be held via Zoom due to COVID-19, allowing you to participate from the comfort of your own home. Our interview process is designed to be engaging and informative, with a focus on assessing your skills, experience, and fit for the role.
**Compensation and Perks**
While we cannot disclose exact salary information, we can assure you that our compensation package is highly competitive and reflects the value we place on our employees. In addition to your base salary, you will also have the opportunity to earn performance-based bonuses and participate in our comprehensive benefits program.
**Work Environment and Culture**
At blithequark, we pride ourselves on our dynamic and inclusive work environment. Our team is passionate about delivering exceptional customer experiences, and we are committed to creating a culture that is supportive, collaborative, and fun. As a customer service representative, you will be part of a close-knit team that is dedicated to making a difference in the lives of our clients.
**How to Apply**
If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
**Join the blithequark Team**
At blithequark, we are committed to creating a workplace that is inclusive, supportive, and fun. As a customer service representative, you will have the opportunity to make a real impact, build lasting relationships, and grow your career in a dynamic and fast-paced environment. Don't miss out on this exciting opportunity to join our team and start your journey with blithequark today!
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