Virtual Account Associate (Entry Level)
Job Title: Virtual Account Associate (Entry Level)
Location: Remote – United States
Job Type: Full-Time
About the Role
We are seeking a proactive and organized Virtual Account Associate to join our team. This position is ideal for individuals looking to start a career in client relations, account coordination, or administrative support. You’ll assist in managing client communications, maintaining records, and supporting daily operations.
Key Responsibilities
• Communicate with clients via email, phone, or chat to provide timely updates and assistance
• Maintain accurate and organized client records in company systems
• Prepare reports, follow up on pending requests, and ensure client satisfaction
• Collaborate with internal departments to streamline account-related workflows
• Perform administrative duties to support ongoing client communications
Qualifications
• Previous experience in account coordination or customer service is an advantage
• Proficiency with online tools, spreadsheets, and CRM systems
• Excellent written and verbal communication skills
• Strong attention to detail and organizational skills
• High school diploma or equivalent required (Associate or Bachelor’s degree a plus)
What We Offer
• Paid virtual training and mentorship
• Health, dental, and vision benefits
• Opportunities for career advancement within client support and account management
Competitive entry-level pay with growth potential
Job Type: Full-time
Pay: $47,696.91 - $57,441.44 per year
Benefits:
• Dental insurance
• Health insurance
• Vision insurance
Work Location: Remote
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