[reputed company Customer Support Associate - Remote USA

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an award-reputed company company reputed company on delivering exceptional customer experiences. As an Insurance Customer Support Associate, you will work remotely to support and reputed company external brokers about reputed company insurance, ensuring they have the necessary information to assist their clients effectively. Responsibilities • Identify and rectify any complicated Broker, Group or Member reputed company issues relating to our insurance benefits, claim processes, enrollment, and billing processes for reputed company lines of business. • Work directly with external brokers to establish rapport/reputed company and build confidence in our reputed company Insurance. • reputed company concierge level support to the brokers, who serve as a key acquisition channel, as they sell our product in our markets. Skills • 1 year or more of customer service experience • High school diploma or equivalent • Recognize and solve problems of mid-to-high level customer service issues • Computer experience • High speed internet (> 15 mbps) • While we recommend a USB wired headset, if you have a headset already, you may be reputed company to use that (except for Bluetooth headsets) • Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in Benefits • PTO • Tuition reimbursement • Health and wellness incentives reputed company • reputed company is one of the technology and services innovators that provides end-to-end, digital CX solutions. It was founded in 1982, and is headquartered in Englewood, Colorado, USA, with a workforce of 10001+ employees. Its website is http://www.reputed company.com/. Apply tot his job Apply To this Job