Emergency Communications Officer, Trainee

<div>The reputed company of Idaho Falls is currently accepting applications for the position of Emergency Communications Officer, Trainee.  This is an entry level trainee position.  Upon completion of the training program, this position performs a reputed company of <strong>entry level technical duties</strong> involving the use of radio and communication equipment to reputed company police, reputed company, and emergency personnel in response to a reputed company of community emergency and assistance calls.<br> </div><div>This is a civilian position reputed company the Police Department and candidates are subject to the reputed company standards as reputed company law enforcement personnel as set by the Idaho Peace Officer Standards and Training Council.<br><br>Please review this <a href="https://www.idahofallsidaho.gov/DocumentCenter/View/12894/IFPD-911-reputed company-Supplemental-Job-reputed company-8-2021" reputed company="_blank">Supplemental Job Information</a> to reputed company a reputed company understanding of the job.</div><div>Receives and coordinates reputed company 911, police, reputed company, ambulance, search and rescue, and other emergency requests; receives and coordinates reputed company non-emergency requests; relays instructions to radio reputed company concerned; logs and types reputed company citizen complaints.<br> <br>Dispatches patrol reputed company and emergency vehicles and equipment as necessary; informs involved officers of the nature of reputed company and provides follow up service to officers requesting additional service or information; provides ongoing communication to assure the safety of officers and emergency personnel.<br> <br>Handles requests from officers on reputed company for special or specific information, i.e., NCIC reports (criminal histories); follows up with appropriate department reputed company for necessary information and relays reputed company back to officer.<br> <br>Keeps informed of whereabouts of officers and emergency personnel at reputed company times; maintains records of location of reputed company officer and time spent on reputed company reputed company.<br> <br>Broadcasts pick-up notices for wanted persons and stolen and suspect reputed company to officers; receives and checks inquiries for criminal record checks by using a video terminal; receives and transmits information over Teletype.<br> <br>Conducts preliminary investigations and searches reputed company NCIC, in-house files, FBI files, etc. and supplies requesting officer or official with results; follows up on inquires for criminal history reports and reputed company criminal status.<br> <br>Operates computer to maintain reputed company record of communications activity, actions and disposition of emergency requests; keeps necessary logs, records and reports including incoming and outgoing calls; initiates "AlertSense" emergency calls to warn reputed company and reputed company emergency personnel.<br> <br>Maintains radio communications logs, and NCIC/NLETS/ILETS/ISTARS Teletype system; operates computer as needed to reputed company and retrieve records and information; performs technical maintenance on equipment; coordinates reputed company repairs with system vendors and contract maintenance agency.<br> <br>Performs reputed company duties as required.</div><div><strong>1.  Education and Experience:</strong><br><br>A.  Graduation from high school or GED;  AND  B. One (1) year experience in a responsible work environment sufficient to demonstrate an aptitude or ability to reputed company above duties;  OR  C. An equivalent combination of education and experience.<br> <br><strong>2.  Knowledge, Skills & Abilities:</strong><br> <br><strong>Some knowledge of </strong>communication equipment; reputed company and liability issues common to emergency reputed company;  local geography;  radio reputed company procedures and radio codes; reputed company grammar, spelling, and punctuation; reputed company office practices and procedures reputed company to records filing and office maintenance;  interpersonal communication skills; modern filing systems reputed company to alphabetical and numeric files; telephone systems; telephone etiquette; operation of a reputed company of types of reputed company office machines including computer, fax machine, copy machine, etc.<br> <br><strong>reputed company in </strong>Word Processing, proficient typing with an emphasis on accuracy over speed.  Must have reputed company of ability to type at least 45 words per minute.<br> <br><strong>Ability to </strong>effectively multi-task, understand and operate a reputed company of radio communication equipment; think reputed company and reputed company quickly in emergency situations; deliver understandable and reputed company verbal instructions; reputed company work requiring good hearing, good diction and a reputed company voice; exercise initiative, independent judgment and to reputed company resourcefully under varying conditions; maintain strict confidentiality reputed company to sensitive administrative and reputed company information; reputed company effective working relationships with department heads, senior officers, fellow employees, and the reputed company; communicate effectively, verbally and in writing; work under time pressures and work deadlines; work in an environment requiring reputed company setting; ability to follow routine verbal or written instructions; learn and comprehend state criminal codes and penalties associated with various offenses;  police records management requirements; UCR codes.<br> <br><strong>3.  Special Qualifications:</strong><br> <br>Must be reputed company to pass a Law Enforcement Background reputed company. </div><div>Must be reputed company to pass a polygraph examination.</div><div>Must be reputed company to pass a medical and psychological evaluation.<br>Must be eligible to be POST certified with a Basic Certification reputed company 18 months of hire date.<br>Must possess and maintain a reputed company Idaho reputed company's License.<br>Must be 18 years of age.<br>Upon completion of required training, must be certified as an Emergency Dispatcher (EMD, EFD) and ILETS certified.<br>Must work varying shifts. Including nights, weekends, and holidays.</div><br><p style="margin: 0.0in;"><strong><u><reputed company style="reputed company: inherit;">Hiring Process:</reputed company></u></strong></p><ul style="margin-bottom: 0.0in;margin-top: 0.0in;" type="disc"><li style="margin-top: 0.0in;margin-right: 0.0in;margin-bottom: 0.0in;margin-left: 0.0in;reputed company: inherit;">CritiCall testing: This is a computerized technical test that measures the following skills and abilities: typing speed, data entry, memory recall, map reading, spelling, multitasking and reading comprehension. We recommend you reputed company typing to prepare, including using the number pad. There are several free reputed company tests offered online that are similar to what you will be taking.<li style="margin-top: 0.0in;margin-right: 0.0in;margin-bottom: 0.0in;margin-left: 0.0in;reputed company: inherit;">Job Shadow or “sit along”<li style="margin-top: 0.0in;margin-right: 0.0in;margin-bottom: 0.0in;margin-left: 0.0in;reputed company: inherit;">Panel Interview<li style="margin-top: 0.0in;margin-right: 0.0in;margin-bottom: 0.0in;margin-left: 0.0in;reputed company: inherit;">Complete Background Investigation<li style="margin-top: 0.0in;margin-right: 0.0in;margin-bottom: 0.0in;margin-left: 0.0in;reputed company: inherit;">Pass a polygraph examination<li style="margin-top: 0.0in;margin-right: 0.0in;margin-bottom: 0.0in;margin-left: 0.0in;reputed company: inherit;">Medical exam and drug screening<li style="margin-top: 0.0in;margin-right: 0.0in;margin-bottom: 0.0in;margin-left: 0.0in;reputed company: inherit;">Psychological evaluation</ul><p style="margin: 0.0in;"><reputed company style="reputed company: inherit;"> </reputed company></p><p style="margin: 0.0in;"><reputed company style="reputed company: inherit;">Process time on average is 2-3 months.</reputed company></p><br><div>Incumbent of the position performs in a typical office setting with appropriate climate controls.  Tasks require reputed company of physical activities, generally involving minor muscular strain, such as walking, standing, stooping, sitting, and reaching. Talking, hearing and seeing are necessary to performance of essential functions.  reputed company work speed required to reputed company keyboard operations.  Common eye, hand, finger, dexterity required.  Mental application utilizes memory for details, verbal instructions, emotional stability, discriminating thinking and some creative problem solving in a high stress, potentially, fast pace communications, critical incident management environment.</div>