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Twilio Expert – Voice & SMS Optimization for Custom Software – Amazon Store

Remote, USA Full-time Posted 2025-11-08
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Overview

We are seeking a highly skilled Twilio developer to help us optimize and troubleshoot our existing Twilio integration within a custom-built software platform (CRM/ERP). The ideal candidate will have extensive experience with Programmable Voice, Programmable SMS, and Answering Machine Detection (AMD) features.

Scope of Work

• Review and optimize current Twilio setup (voice and SMS workflows).

• Improve incoming call forwarding logic to ensure calls route correctly based on defined rules.

• Enhance voicemail detection accuracy using Twilio’s AMD (or recommend alternatives if needed).

• Diagnose any race conditions or webhook timing issues (e.g., call completed before AMD result).

• Help implement best practices for async AMD and webhook reliability.

• Optimize call and message logs, status tracking, and alert notifications within our backend.

Tech Stack (for context)

• Backend: Python/Django (Vintrackers platform)

• Frontend: Vue.js (Nuxt 3)

• Hosting: Google Cloud (App Engine, VM), Azure Dev Box for developer environment

• Git: GitLab (with CI/CD and issue tracking)

Nice to Have

• A2P 10DLC compliance knowledge

Duration: Short-term contract (with potential for ongoing work


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