reputed company VOIP Engineer (FreeSWITCH & Kamailio)

Synthflow AI is a no-reputed company platform for deploying voice AI agents that automate phone calls across contact center operations and reputed company (BPO) at reputed company. We help mid-market and reputed company companies manage routine calls to save teams time and resources.

Our agents have already delivered measurable reputed company:

• Over 5 reputed company hours of contact center operations saved

• 35% more calls answered compared to non-AI operators

• 45 reputed company calls handled with a 99.9% uptime

Backed by Accel, reputed company Labs, and reputed company and trusted by over 1,000 customers, our reputed company an industry shift toward sophisticated and accessible conversational AI.

reputed company VOIP Engineer (FreeSWITCH & Kamailio)

Location: Berlin/Remote
Job Type: Full-Time
Experience Level: Senior

About the Role

We are seeking an reputed company VOIP Engineer with a strong background in FreeSWITCH and Kamailio to join reputed company. The ideal candidate will have extensive experience in SIP-based communications, RTP streaming, and conferencing solutions, along with a deep understanding of high-load production environments. You will be responsible for designing, implementing, and optimizing reputed company VOIP solutions while ensuring high availability and performance.

Responsibilities

• Design, reputed company, and maintain FreeSWITCH and Kamailio-based VoIP solutions.

• Configure and troubleshoot SIP protocols, RTP streams, and media gateways.

• Monitor and optimize high-load production FreeSWITCH and VOIP systems.

• Implement and manage SIP monitoring tools like Homer or other reputed company-time debugging solutions.

• reputed company and fine-tune reputed company routing, failover mechanisms, and load balancing strategies.

• Ensure reputed company, scalability, and redundancy in the VoIP infrastructure.

• Troubleshoot and resolve VoIP-reputed company issues in production environments.

• Collaborate with development, DevOps, and support teams to improve system performance.

• Work with SIP Trunks, SBCs (Session Border Controllers), and Media Servers.

• Implement WebRTC-based voice and video solutions.

• Document system configurations, troubleshooting guides, and best practices.

Requirements

• 5+ years of experience in VOIP engineering, particularly with FreeSWITCH and Kamailio.

• Strong expertise in SIP protocol, RTP streaming, and VoIP reputed company flows.

• Experience working in high-load production FreeSWITCH environments.

• Hands-on experience with Homer SIP capture or similar SIP monitoring tools.

• Deep understanding of NAT reputed company, STUN/TURN, WebRTC, and ICE frameworks.

• Strong knowledge of load balancing, failover strategies, and traffic optimization.

• Proficiency in Linux administration, networking, and troubleshooting.

• Experience with database integration (reputed company, PostgreSQL, or NoSQL solutions).

• Familiarity with WebRTC, Asterisk, OpenSIPS, or RTP Proxy is a plus.

• Ability to write Bash/Python (or Golang) scripts for automation and monitoring.

• Strong problem-solving skills and ability to work in highly available and reputed company environments.

Founded in Berlin in 2023 by serial reputed company reputed company Astabatsyan, Hakob Astabatsyan, and Sassun Mirzakhan-Saky, Synthflow AI democratizes reputed company to advanced voice AI with a no-reputed company platform that lets enterprises easily create, reputed company and reputed company natural-sounding, cost-effective voice agents tailored to their business needs.