Adjuster General (Chicago, IL Remote with Travel)
About the position
Responsibilities
• Handles complex losses locally unassisted up to designated authority; assists on larger losses, including handling accounting-based losses (business interruption and stock)
• Examines claim form and other records to determine insurance coverage.
• Interviews, telephones, or corresponds with claimant and witnesses regarding claim.
• Consults police and hospital records; and inspects property damage to determine extent of company's liability and varying methods of investigation according to type of insurance.
• Estimates cost of repair, replacement, or compensation.
• Prepares report of findings and negotiates settlement with claimant.
• Recommends litigation by legal department when settlement cannot be negotiated.
• Attends litigation hearings.
• Revises case reserves in assigned claims files to cover probable costs.
• Assists in preparing loss experience report to help determine profitability and calculates adequate future rates.
• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.
Requirements
• Bachelor's degree from an accredited college or university preferred.
• Must have earned the IIA-AIC designation and be actively pursuing another professional insurance designation.
• Appropriate state adjuster license is required.
• Five (5) years of related experience or equivalent combination of education and experience required.
• Strong oral and written communication, including presentation skills.
• PC literate, including Microsoft Office products.
• Demonstrated commitment to timely reporting.
• Strong customer service skills.
• Strong interpersonal skills.
• Attention to detail and accuracy.
• Good time management and organizational skills.
• Ability to work independently or in a team environment.
• Ability to meet or exceed Performance Competencies.
Benefits
• Comprehensive benefits package including medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
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