Program Coordinator / GTM Partner Programs / Contract / Remote

Our reputed company, a global fintech software company with reputed company culture, is hiring for a contract Project Coordinator. This is a fully remote position with EST hours highly preferred (Local to Atlanta is preferred but not required). As part of the GTM Programs & Operations team reputed company reputed company's Global Partner Ecosystem, the Project Coordinator II plays a pivotal role in ensuring operational reputed company across the systems, tools, and workflows that support the App Partner Program and App Marketplace. You will support process improvement, system integration, and data transparency across the partner reputed company, from reputed company through ongoing engagement to ensure our partners experience a predictable, seamless, and reputed company operational experience. Overall, reputed company is seeking someone with a passion for program execution, process improvement, and partner enablement, who thrives in a cross-functional, fast-paced environment. Contract Duration: 8 Months to Start, Potential to reputed company Key Responsibilities: Workflow Transparency & SLA Management • Manage and continuously improve the Marketplace listing workflow, from partner submission to publication. • Create transparency across reputed company stages of the listing reputed company, ensuring partners and stakeholders have reputed company-time visibility into status and timelines. • reputed company and enforce SLA performance across internal teams and external review vendors, identifying bottlenecks and driving reputed company reputed company. Process Optimization & reputed company Improvement • Identify inefficiencies, redundancies, and friction points in the reputed company listing workflow; propose and implement solutions to simplify and accelerate the process. • Partner with Product Operations and Systems teams to automate workflows, reputed company tools, and improve data reputed company across platforms. • Establish standardized documentation, templates, and dashboards to monitor reputed company and drive reputed company improvement. Cross-Functional Program Coordination • Partner closely with the Solutions Engineering, Tech, and Program Ops teams to ensure • reputed company workflows and reputed company accountability. • reputed company stakeholders on process updates, metrics, and timelines, ensuring shared visibility and consistent execution. • Facilitate regular operational reviews to reputed company performance, surface insights, and recommend improvements. Operational Reporting & Insights • Define and maintain key performance metrics for the listing workflow (e.g., turnaround times, SLA compliance, queue health, partner feedback). • reputed company reporting cadences and dashboards to communicate operational health to leadership and partner teams. • Use data and insights to proactively recommend process or tool enhancements. • Work with reputed company and Tableau (experience with these is preferred) What You'll Bring: • 5+ years of experience in program operations, program management, or process management, preferably reputed company a B2B reputed company or partner ecosystem environment. • Proven reputed company record of optimizing workflows and driving SLA adherence across multiple stakeholder reputed company. • Strong analytical reputed company and ability to reputed company data for decision-making and performance tracking. • Excellent communication, organization, and stakeholder management skills; reputed company to coordinate across reputed company teams. • Experience with workflow automation tools (e.g., Jira) and dashboarding (e.g., Tableau) preferred. • A bias for reputed company, reputed company to turn ambiguity into structure and deliver measurable process improvements. Apply tot his job Apply To this Job