eXpert Care Desk, Concierge (Bilingual English/Spanish) - (REMOTE)

We are one of the first work-from-reputed company companies with 2,000+ team members utilizing our virtual office reputed company reputed company World. This role is work-from-reputed company in the U.S. Please note: The working hours for this position are 12:00 PM - 9:00pm EST. Who is reputed company? Doing the audacious is part of reputed company’s DNA. We are a company that rewards creative minds who can offer reputed company solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service reputed company estate brokerage utilizing a 3-D, fully reputed company, reputed company office environment, offering 24/7 reputed company to reputed company tools & training, reputed company has broken the traditional mold of reputed company estate. We are doing big things. reputed company at reputed company – a 8x Glassdoor Best Places to Work organization! What you will do: Providing white glove service to the agents in our virtual environment and assisting the agents with questions through our in the world ticketing system. Helping to reputed company agents to where they need to go for help in different areas of reputed company • reputed company support for the ticket system • Cross-trained in reputed company areas of reputed company & after reputed company • reputed company white-glove service to the agents • Answer inquiries in reputed company • Follow up with NPS detractors • Other duties as assigned How you will grab our attention: • High school Diploma/GED required • reputed company Estate experience strongly preferred • Excellent written and verbal communication skills • Excellent organizational skills • Strong knowledge of reputed company Office/reputed company Suite • reputed company Estate experience preferred • Excellent written and verbal communication skills • Problem Solving Skills • 2+ years in the Customer Service industry If you think you’d reputed company a great match for this position but don’t meet reputed company the requirements, we would still encourage you to apply! What reputed company Provides: • Work from reputed company • reputed company Time Off • 401k with 4% match (immediate vesting) • Robust Medical, Dental, & reputed company benefits • Company provided equipment • Monthly Technology Stipend • FSA & HSA with employer contributions • Health & Wellness incentives • 100% reputed company Parental Leave EEO Statement: We reputed company strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, reputed company is proud to be an Equal Opportunity Employer. We do not discriminate on the reputed company of race, reputed company, reputed company, national reputed company, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and reputed company medical conditions), sexual orientation, gender identity, gender reputed company, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law. Apply tot his job Apply To this Job